For more information on wireless services for people with disabilities, talk to your sales representative or call customer service at
To assist customers with visual impairments, Verizon Wireless provides their bills as well as their product and services brochures, where readily available, in alternate media formats:
It will take 1 to 2 bill cycles to receive your first alternate bill format. During this time, you will continue to receive your regular formatted bill and remit slip. There are 2 ways to order alternate formats.
Call National Accessibility Customer Service Representative at (888) 262-1999
8 AM - 9 PM EST, Mon – Fri.
The Customer Service Representative will place the order for you.
Text Formatted Manuals
The following are available in text reader format:
This is a high level quick reference guide that is written from a non-sighted perspective.