Accessibility

Alternate Media Formats



Accessibility

Info Info

Contact Us
For more information on wireless services for people with disabilities, talk to your sales representative or call customer service at

1-888-262-1999

To assist customers with visual impairments, Verizon Wireless provides their bills as well as their product and services brochures, where readily available, in alternate media formats:

  • Braille
  • Large print format
  • 3.5 diskette
  • CD-Rom

It will take 1 to 2 bill cycles to receive your first alternate bill format. During this time, you will continue to receive your regular formatted bill and remit slip. There are 2 ways to order alternate formats.

How to request your bill in an alternate format.

Call National Accessibility Customer Service Representative at (888) 262-1999
Hours:

8 AM - 9 PM EST, Mon – Fri.


The Customer Service Representative will place the order for you.

Text Formatted Manuals


The following are available in text reader format:

Text Formatted Quick Reference Guide

This is a high level quick reference guide that is written from a non-sighted perspective.