Yes. The following are the minimum requirements of a reseller:
The minimum line requirement does not mean that only resellers with at least 5,000 lines can resell Verizon Wireless service. All it means is that the wholesale channel isn't an option for everyone. A reseller with fewer than 5,000 lines can always purchase and resell our service through our retail channel's corporate accounts and get discounts that are offered in retail based on the number of lines or revenue commitment.
If you plan to resell Verizon Wireless service as a corporate account, you will need to sign a corporate account agreement that will contain terms and conditions governing your resale of our service. For example, you will be required to provide a letter of credit, you will be responsible for all customer service functions, and you will not be allowed to use the Verizon Wireless name in marketing your service. The wholesale policy regarding the 5,000-line minimum does not apply if you resell Verizon Wireless retail service; however, there may be line minimums associated with certain rate plans/discounts.
Generally, you will receive either a CD-ROM or paper invoice. As new billing options become available you can request those subject to any applicable terms and conditions. A corporate account representative can review these options in greater detail.
Generally speaking, corporate accounts may be eligible for discounts off of Verizon Wireless retail rates if they meet certain line or revenue commitments. The amount of discount increases in proportion to the line or revenue commitment that is contained in your agreement.
No. Verizon Wireless does not offer prepaid service on corporate account plans. You may, however, consider becoming a subagent or dealer of a reseller that provides prepaid service. Alternatively, you may wish to consider applying to become a Verizon Wireless Authorized Retailer. Authorized Retailers purchase Verizon Wireless-branded retail prepaid cards at a discount and sell them to Verizon Wireless customers at the stated face value.
This will vary by Area. You will need to check with your corporate account executive.
If after reviewing the information on this website you have additional questions or would like to speak to a representative, please complete the information below. A Verizon Wireless account manager will contact you to answer any questions. If you decide to proceed further, the prospective reseller will then be directed to complete the Application for Wholesale Status.
Provided that all information is complete and accurate on the wholesale application, it takes a minimum of 4-6 weeks to process the wholesale application and perform background checks. Any applications that are not complete in their entirety will be returned for completion further delaying the application processing time.
Verizon Wireless must have a signed and executed wholesale agreement along with all of the other required conditions or documents before the account setup can begin. Setting up your accounts in contracted areas of interest is a complex process involving several systems, including account provisioning, number inventory assignment, and billing media. Although Verizon Wireless makes every effort to provide service expeditiously, our setup period varies depending upon territories and service of interest. For planning purposes allow up to 90 days for completion of the account setup. Specific timing guidelines regarding the account setup will be explained prior to implementation.
An account manager serves as a primary interface from initial discussions through setup as well as when you are an established reseller. An operations consultant will provide ongoing support in the areas of number inventory and billing questions
All service inquiries from a reseller's customers are the responsibility of the reseller. The Verizon Wireless Wholesale Operations Support Team (WOST) provides to the reseller's customer service group first tier support for trouble resolution and remote system support in the event of an extended Verizon Wireless controlled system outage.
Financial protection in the form of a Letter of Credit is required of all resellers. Each potential reseller is required to provide Verizon Wireless with two years of audited financial statements (balance sheet/income statement). However, if your company has been in existence for fewer than two years, we will review financial information for the length of time you have been in business. If audited statements are not available, you may provide un-audited financial statements and tax returns. Upon receipt of the financial information, Verizon Wireless will perform a credit evaluation to determine the financial protection requirement.
All Verizon Wireless resellers must be able to support NDM for their billing media. The billing media is in one standard format. The preferred billing media is transmission via NDM, but CD ROM is also available.
It is the reseller's responsibility to detect its customer fraud. Verizon Wireless provides the necessary tools and training to enable the reseller to monitor its customer MINs as they deem necessary.
No. Verizon Wireless does not allow any reseller direct connect to its switch.
It is the responsibility of the reseller to purchase, provide, and maintain wireless handsets for its customers' use. Reseller's equipment including handsets, devices, and/or software in the handset or device must be certified by Verizon Wireless for use on its facilities, have a Type Acceptance Certificate from the FCC, comply with all Cellular Telecommunications & Internet Association (CTIA) guidelines for radio frequency (RF) emissions and specific absorption rate (SAR) level disclosure and be authenticatable. Verizon Wireless maintains a list of approved handsets that can guide a reseller's purchase. If a reseller wants to use a handset and/or special software within a handset that is not on the approved handset list, the handset must be certified by Verizon Wireless prior to use.
All resellers are required to use Verizon Wireless' Prepaid Platform Provider for prepaid services.