live-chat

Live Chat Services

Chat with a helpful representative from our Sales or Customer Service team.
We're here to help!

Our trained Chat Representatives are able to provide answers to your questions to allow you to complete your transaction online. Whether you're looking for assistance in choosing the latest device, picking the perfect accessories, or understanding our products & services, a Chat Representative will be happy to help!

Help me place an order

I need help placing an order for a device/accessories.

24/7 Staffing *

Sales representatives can provide recommendations on products and services and guide you through the ordering process.

*Availability will vary based on time of day and current volume.

Get Account Help

I need help with my account.

5:30 AM-11:59PM(EST)

Customer service representatives can provide assistance with account maintenance and general inquiries.

*Availability will vary based on time of day and current volume.

Frequently Asked Questions View All FAQs

I've visited your website and sometimes there is a 'Chat Now' button and sometimes there isn't. Why?

We only offer a Chat Now button if we have agents available to take your chat.

When can I chat with one of your agents?

Sales Representatives are available virtually 24/7 and Customer Service Representatives are available at 5:30AM -11:59PM(EST) seven days a week. During our hours of operation, we may not be able to offer a Chat Now button if all our representatives are chatting with other customers.

Why am I getting an invitation to chat?

We want to make sure you’re having a good experience on our website. If we notice that you’ve been on certain pages for a long period of time, we may offer an invitation to chat so that we can answer any questions you may have.

Get Account Information

Get additional contact info such as phone numbers, addresses, or send us an email.