What is Lifeline?
Lifeline is a federal assistance program that offers wireless telephone discounts to qualified low-income customers, including residents of Tribal Lands.
Lifeline provides a monthly discount to qualified individuals. Eligibility requirements and discounts vary by state.
As part of the Lifeline program, Link Up is available to qualified consumers who live on Tribal lands. It assists qualified Tribal customers by paying a customer's one-time activation fee. Restrictions apply.
How much can I save?
If you qualify for this program, Lifeline can save you at least $9.25 a month on your wireless bill depending on the state where you live. See the "View Brochure and Coverage" section below for details by state. If you live on federally-recognized Tribal lands, you may qualify for additional discounts.
How do I qualify?
Eligibility requirements vary from state to state. Only one Lifeline account per household is allowed.
Lifeline applicants must provide two proofs of ID and certify under penalty of perjury that they participate in an eligible program.
Are there any restrictions?
Yes, Lifeline benefits are limited to a single line of service. You are not eligible to receive multiple Lifeline discounts and must choose to apply your Lifeline discount to either one landline or one wireless number, but you cannot have the discount on both. Other service providers may use terms other than "Lifeline" to describe the Lifeline assistance program.
You will be required to certify under penalty of perjury that you will comply with this requirement. A Lifeline customer's residential address must be in an area where Verizon Wireless offers the Lifeline service. Lifeline assistance may not be applied retroactively.
The Tribal Link Up assistance may only be applied once to initiate service (for a single landline or wireless telephone line) at the same address. Link Up assistance can not be applied to customer facilities or equipment, including the cost of your phone. Link Up assistance may not be applied retroactively.
What are the monthly rate plan options for Lifeline?
Verizon Wireless is pleased to offer two Lifeline monthly rate plans: the $33.99 Lifeline Plan which requires a compatible wireless handset and the $19.99 Home Phone Connect Plan which requires a Home Phone Connect Device. For more information please call 1.800.417.3849.
If you choose the $33.99 Lifeline Plan:
You will receive Basic Voice Mail with Message Waiting Indicator, Caller ID, Call Waiting, 3-Way Calling, Call Forwarding and No Answer/Busy Transfer at no additional charge. Other services such as data service, text messaging, handset insurance, and roadside assistance are not available as part of your Lifeline service. All charges, either recurring or nonrecurring, for any service or feature other than those included in the Lifeline plan shall be billed at applicable rates and charges.
Your package will include 400 Anytime Minutes and 1000 Mobile to Mobile Calling minutes within the Local Coverage Area. A charge of 45¢ per minute applies to incoming and outgoing calls made after the allowance is exhausted. Roaming outside the Local Call Coverage Area is prohibited. The plan does not include Nights & Weekends.
You will not be charged a separate toll charge for outgoing Domestic Long Distance calls made from your wireless phone while you are within your Local Coverage Area. Airtime charges apply. Domestic Long Distance includes calls made from within your Local Coverage Area to anywhere within the United States or Puerto Rico.
If you choose the $19.99 Home Phone Connect Plan:
Your plan includes Unlimited Single Line Calling using the Home Phone Device.
You will not be charged a separate toll charge for outgoing Domestic Long Distance calls. Domestic Long Distance includes calls made from within your Local Coverage Area to anywhere within the United States or Puerto Rico.
You will receive Basic Voice Mail, Call Waiting, Call Forwarding, 3-Way Calling, Caller ID (number only), and Last Number Callback at no additional charge. Other services such as data service, text messaging, handset insurance, and roadside assistance are not available as part of Lifeline service. All charges, either recurring or nonrecurring, for any service feature other than those included in the Lifeline plan shall be billed at applicable rates and charges.
The Home Phone Connect device requires a connection to an existing cordless or corded handset.
The device does not allow for: DSL or dial up Internet service, DVR, Dish Network, and DirecTV, credit card machines, PBX or Centrex Systems, medical alert dependencies, fax machines and some home security systems.