Important Information

Important Information about NationalAccess
and BroadbandAccess services

Subject to terms and conditions of Customer Agreement. Rates based on use of phone as programmed by Verizon Wireless. We may change your phone software over the air without notice. Digital service and features not available in all areas. Service can be intercepted by individuals with certain equipment. Security limitations apply. Rates do not apply to credit card or operator assistance calls, which may be required in certain areas. Usage is rounded to next full minute, so allowance may vary. Charges begin when you press "SEND" or "CONNECT" button, or upon connection to system. On incoming calls, charges may begin prior to device ringing and before you press "SEND" to receive call. Charges end when disconnected from system, which may be a few seconds after you press "END" or "DISCONNECT" button. Calls to certain fax/data modems incur charges, though it may sound as if call was unanswered. Charges apply on calls to toll-free numbers. NationalAccess data session automatically terminates after 5 minutes of inactivity, NationalAccess data session automatically terminates after 24 hours of activity. Data session is inactive when no data is being transferred. Data session may seem inactive while data is actively being transferred to device, or may seem active when it is actually cached and not transferring data. You MUST press or click "END" or "DISCONNECT" button to ensure that session disconnects and charges cease. NationalAccess data session may automatically reinitiate without you pressing or clicking "SEND" or "Connect" button if you have not terminated your session by pressing or clicking "END" or "Disconnect" button. You may be able to send or receive voice call when NationalAccess data session is inactive. When this occurs, charges apply simultaneously for voice call in accordance with Calling Plan. Toll, taxes and surcharges, including Federal Universal Service and Regulatory Fee resulting from our costs of Federal Government assessments, apply and are in addition to rate set forth in Calling Plan. Billing, shipping, and end-user address must be within Verizon Wireless licensed and service area where wireless device number is issued. Verizon Wireless calling areas, rates, agreement provisions, procedures, and policies are subject to change as specified in Customer Agreement. You are responsible for maintaining virus protection software when accessing a Verizon Wireless data service.