* Downloading the Backup Assistant application will require approximately 1 MB of data.
** Only available to consumer customers with Get It Now®/Media Center-capable devices who are enrolled in My Verizon. Airtime or megabyte charges, as applicable, will apply for all downloads. Does not apply to business customers, federal/state government customers or PDA and smartphone users.
Important: Please charge your upgrade device and turn off your original phone before you attempt to activate and program your upgrade device.Activation Instructions
*** The remaining unused term of the original manufacturer equipment warranty or a total of 90 days, whichever is greater, will transfer to the exchanged unit.
If you have a BlackBerry® device or smartphone:Synchronize your personal information from your computer to your upgrade device. Get Support for Your Device
If you have a Get It Now®/Media Center-capable device: