How to Use Guide: 4G LTE™ Activation

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Note: Your company's Customer Agreement with Verizon Wireless might restrict you from purchasing certain devices. For a list of devices that your company has approved for purchase, please see the Device Catalog. To access the Device Catalog, go to the Orders page and click Device Catalog in the Lines & Services section.

With the introduction of 4G Long Term Evolution (LTE) service, Verizon Wireless now requires the activation of a SIM card. SIM card activation applies only to 4G devices. The equipment activation process has changed to support new 4G LTE SIM card activations.

Table of Contents:

General Information

How Tos

Download How to Use Guide (Adobe Acrobat required*)

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General Information

User Role Access

The following user roles have access to activate a 4G device:

  • Primary Contact
  • Administrator
  • Analyst
  • Buy
  • Maintain
  • Maintain & Pay

How Tos

Activate a new 4G device and order a Verizon Wireless SIM

If you have a 4G LTE device but do not have a Verizon Wireless-certified SIM card for the device, you will need to order one.

To activate a new 4G device and order a SIM card:

  1. Log in to My Business.
  2. In the Manage Account tab, click on Manage Wireless Numbers.

  3. On the Manage Wireless Numbers page, select the wireless number you want to activate.

  4. From the Actions dropdown menu, select Activate Equipment and click the Continue button.

    Note: You may also begin the Activate a Device process from the Wireless Number Center. For the wireless number you want to activate, click on the Activate link next to Device ID.

  5. Enter the New Device ID for your new 4G LTE device (see the instructions below for help locating this ID), then click the Continue button.

  6. Review and confirm your order, then click the Submit button.

  7. The confirmation screen will open and show your confirmation number. From here you can check out Device Support, Change User Information, or check out Verizon's Must Have Accessories. ou are on a current, 4G-eligible price plan, select your desired features and continue to check out . If you are not on a current, 4G-eligible price plan, you will be required to change your price plan. You can also print out the confirmation and start a new transaction.


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