Verizon Hum+ Gen 2

Starts at $2.75/mo

Color

New or existing customer

Payment options

Overview

Hum+ helps make your driving experience safer, smarter and more connected. It provides emergency crash response, roadside assistance, vehicle diagnostics and more. And now, using any Google Assistant enabled device (such as the Google Home), you can get answers to important questions using just the sound of your voice. Check your car's battery level. Set a speed alert. Look up commute times. Or set a reminder to feed your dog once you get home. Hum+ is the only all-in-one connected car solution. Make the most of it with Verizon, America's most awarded network.

Reviews

3.1

160 reviews

38% of reviewers recommend this product.

Worth the money after getting through the tech issues

8 days ago

Yes, I'd recommend this product.

Works great but a lot of tech issues to set up

Garbage

Rybf . 14 days ago

Cannot get the device to connect to my phone

Activation and equipment fees apply for Hum+ and Hum×. Other taxes and fees apply. New activations may be subject to credit review. Hum+ or HumX device payment purchase with new line or upgrade activation req’d. New activation subject to credit review, must be in good standing at time of credit. You may cancel the service for any reason within 14 days of activation. Beginning day 15, early termination fee of up to $120 for Hum+/$175 for Humx applies. Humx is only available via Verizon Wireless; Hum× service operates on 4G LTE network only and requires data usage. Not all products are available in all areas. Pinpoint Roadside Assistance provided by Signature Motor Club, Inc., up to 4 events per year. Many services require GPS service and/or network availability, not available in all locations. Not all incidents or problems will be detected. Compatible vehicle model restrictions apply.
© 2020 Verizon. All rights reserved. Google and related marks and logos are trademarks of Google LLC.

Specs

Encourage safer driving habits.

Help keep the newest drivers in the family safer. Get notified via text or email if one of your vehicles exceeds a set speed limit or travels beyond a specified boundary. And account owners can keep track of each car’s location simultaneously using one helpful map. Plus, get a Safety Score which is based on your day to day driving habits and is calculated by analyzing a number of Safety Score events such as hard braking, rapid acceleration, high speeds and sharp cornering.

Design

Depth

1.00 in

Width

1.9 in.

Weight

1.41 oz.

Height

2.6 in

Battery

Standby Time

42 days

Usage Time

16 hrs.

Network

Connectivity

4G LTE

Additional Features

Verizon Apps

Hum app - Access Hum features right from the Hum app, including maintenance reminders, help finding your parked car, repair estimates and more.

Line Limit

Four Hum lines per account. Does not count towards phone and tablet line cap.

Performance

Processor

MODEM/Baseband processor + AP – VIA Telecom CBP8.2

SKU#

VZ-0410-001-US

What's in the box

OBD II Reader
1000mAh battery
12 Volt Adaptor Charging Cord
Quick Start Guide

Reviews

Verizon Hum+ Gen 2 Reviews

3.1

160 reviews

38% of reviewers recommend this product.

Sort by

Worth the money after getting through the tech issues

8 days ago

Yes, I'd recommend this product.

Works great but a lot of tech issues to set up

Garbage

Rybf . 14 days ago

Cannot get the device to connect to my phone

Brings high tech features to my older SUV

SkTripGuy . 24 days ago

I love the features that Hum brings to my 2001 GMC Yukon SUV. The features that I find most useful are the diagnostics, so I get iPhone alerts when my car battery is running low and other diagnostics codes, and the built-in WiFi hotspot so my dashcam can get internet connectivity when I'm on the road. I also like the trip statistics so I know the distance, average speed, gas mileage, exact route that I took, etc. during long road trips. The only thing I don't like is having the safety score prominently displayed on the home page of the app. I feel that feature is kind of creepy like big brother is watching me when I go 5mph over the speed limit. I think that Verizon should make the app configurable so I can disable the safety score. That is more for keeping an eye on your teen driver.

The Verizon Hum Team - 22 days ago

We're delighted that you are getting the most out of your Hum with all its features. Regarding the Safety Score, don't worry. The information is only available to you and anyone else on your Hum account. Even without a teen driver in the house, you might consider it as a way to check whether you are adding unnecessary wear and tear on your car through your driving habits. Cheers!

Decent Phone

tester . 1 month ago

Good product can consider buying it

Almost caught my vehicle and house on fire!

Just me . 2 months ago

I bought this about 2 years ago and it has been working flawlessly. I bought it just to have in-vehicle wi-fi until I get a new vehicle, wi-fi speeds are slow but 'workable'. This morning I opened my vehicle door in the garage only to hear a loud beeping sounds coming from the HUM and a strong electrical buring smell. I reached my hand under the dash to felt the Hum but could not touch it as it was too hot. I had to get a rag to remove it to prevent a burn to my fingers. I have to wonder at some point if it would have caught fire! I tested the OBDII port with other adapters and everything shows fine and works as it should. This seems to be a very dangerous internal fault with the unit. Of course, Verizon being Verizon, did not care one bit, and offered a new one at full price plus an added activation fee, disgusting. I would be very scared to have this in my vehicle again, especially in a gargage.

The Hum Team - 2 months ago

Thank you for taking the time to share your experience. Verizon takes any potential safety issues with its products seriously and we would like to investigate the issue you described. Please contact us directly at hum.ece@verizonconnect.com in order for us to investigate your claim.

Internet Sucks

Denn . 3 months ago

I purchased this in order to have access to wifi in the car. My issues are not with Hum, but to have only 15gb of high speed wifi, and then drop below 1gb going forward is very bad for me. As a gig driver the wifi is very important to me, so this purchase has not worked out for me so far!

The Hum Team - 2 months ago

Thanks for your feedback. We can imagine how having access to high speed wi-fi is important for your work. You are correct that the standalone data plan allows 15 GB at high speed each month and that the data speed drops down after that limit is reached. While we are in the Hum product group and do not handle wireless plans and billing, you might ask our wireless customer support team if there is a shared data plan you could subscribe to and get a larger data allowance. You can start at https://www.verizon.com/support/contact-us/#mobile to explore your support options or call 1.800.VERIZON (1.800.837.4966)

Works great!

RyanS . 3 months ago

Yes, I'd recommend this product.

I’ve been using one of the first gen devices on my work vehicle for two years now. Works really well. I get alerts when there is something wrong like the battery is low or most recently that my o2 sensor was going out. Best part is I can give my accountant the exact miles driven each year for write offs. Love it and getting one for my daughter’s car so I can be alerted if there are issues before they get severe. Last thing I want is her stranded somewhere with a dead battery that could have been prevented.

The Hum Team - 2 months ago

Thanks for your review. It makes us happy in several ways. 1. Hum was able to report an issue and helped you pinpoint what the issue was. 2. You've discovered that Hum can even make tax time a little easier. (We assume that you are using the feature in the Hum app that lets you tag your business trips and download them in a spreadsheet.) 3. Hum will give you peace of mind when your daughter is out on the road on her own. Cheers!

Works as expected

Timg . 7 months ago

I'm a slightly dissapointed. The hum works fine, but unfortunately, my vehicle uses wifi to connect to android auto. This means that I can't connect to my hotspot with my phone. It still functions when I'm parked and I have a phev, so it is still useful, just has a limitation that I didn't expect.

Great for new drivers

Paully . 7 months ago

Yes, I'd recommend this product.

I installed this in my son's truck. It alerts me if he exceeds 60mph. Nice tool for him to learn not to speed.

The Verizon Gizmo team - 2 months ago

Thanks! Hum has a number of features that helps young drivers learn responsibility with their new freedom. For example, the safety score feature lets you and your son keep track of his improvement with hard braking, being to fast on the acceleration and harsh cornering.

Awesome Product. Great price.

Marco . 8 months ago

Yes, I'd recommend this product.

Great, great product. This is my 3rd Hum. I keep one for the roadside assistance. It also allows you to keep track of family and know they are okay.

The Verizon Gizmo team - 2 months ago

Thanks for being a repeat customer! We're delighted that Hum is helping you take care of your vehicles and your family.

FAQs

Verizon Hum+ Gen 2 FAQs

Sort by

Maureen . Apr 14, 2024

Will this allow a family member to track my car's location

Answer from Verizon Customer Support9 days

Maureen, yes, the HUM device can track the vehicle's location. https://www.verizon.com/connected-devices/hum-plus-gen-2/ -Natasha

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Sherri . Apr 13, 2024

My car offers this service via a different provider, will this still work in my car?

Answer from Verizon Consumer Products2 days

Hi Sherri. That all depends. If the other service does not use the car's OBD-II port, then Hum should work. Hum plugs into the port for its power and to read auto health indicators such as diagnostic trouble codes and battery status.

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Answer from Verizon Customer Support10 days

Check out Hum+ (2nd gen) - all-in-one connected car system | Support Overview: https://www.verizon.com/support/verizon-hum-plus-by-verizon-4g-lte/#popular

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adam . Nov 28, 2023

Does the HUM need to be removed to charge and if it does, how often?

Answer from Verizon Consumer Products4 months

Hum does not need to be removed to charge it. It is powered by the vehicle's OBD-II port.

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Pamela Phillips . Nov 26, 2023

If I traded my car into a dealership with the device inside can it be replaced? How much money does it cost.

Answer from Verizon Customer Support5 months

It can be replaced if you buy another one at the retail price. -Joe

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Bret . Nov 10, 2023

I am getting two him devices for my 18 and 16 year old kids. What is the best setup? Should they be registered to my number or my kids numbers? I want to be able to track them and make sure they are not speeding etc.

Answer from Verizon Customer Support5 months

https://www.verizon.com/support/hum-by-verizon-support-video/#:~:text=Open%20your%20phone's%20Bluetooth%20settings,for%20a%20PIN%20enter%200000. -Melissa

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Mbrown . Oct 6, 2023

Do I need a separate line of service to have the hum device? When trying to purchase it asked me if it is a new line of service or upgrade.

Answer from Verizon Customer Support6 months

Yes. learn all about connected devices here:https://www.verizon.com/plans/devices/ -Joe

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Frank N . Oct 5, 2023

Can I view my car’s information from anywhere in the world? I will be traveling and want live access to my car’s location/info while my brother is using it.

Answer from Verizon Customer Support6 months

You can monitor the speed and location of a vehicle from the Hum App, anywhere you have a data connection. Learn more about the services that come with HUM here: https://www.verizon.com/solutions-and-services/add-ons/protection-and-security/hum-by-verizon/ -Joseph

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Kara . Sep 18, 2023

Does the Hum fit any car or truck make?

Answer from Verizon Customer Support7 months

Hum by Verizon connects you to roadside help when you need it, gives you updates on your car’s health, provides location services, hands-free access to your Verizon mobile number and much more. To check vehicle compatibility visit Hum's official page: https://www.hum.com/compatibility/. Check out our FAQs for more details: https://www.verizon.com/support/hum-by-verizon-faqs/. ~Gilbert

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Autumn . Sep 11, 2023

Does hum have wifi

Answer from Verizon Customer Support7 months

Yes. Learn more here: https://www.hum.com/features/wi-fi-hotspot/#:~:text=That's%20right%2C%20whether%20you're,has%20you%20covered%20and%20connected. -Joe

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Answer from Verizon Consumer Products7 months

Yes. Hum has an optional Wi-Fi hotspot feature.

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Mike . Aug 8, 2023

Is this a gps tracker?

Answer from Verizon Consumer Products8 months

Yes. Hum does provide GPS location.

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Answer from Verizon Customer Support8 months

Hum+ helps make your driving experience safer, smarter and more connected. It provides emergency crash response, roadside assistance, vehicle diagnostics and more. Details and specs here: https://www.verizon.com/connected-devices/hum-plus-gen-2/ ~Maria

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Verizon Hum+ Gen 2

Reviews

3.1

Worth the money after getting through the tech issues

Garbage

Get help when you need it.

Take care of your car.

Encourage safer driving habits.

Design

Battery

Network

Additional Features

Performance

SKU#

What's in the box

Verizon Hum+ Gen 2 Reviews

3.1

Worth the money after getting through the tech issues

Garbage

Brings high tech features to my older SUV

Decent Phone

Almost caught my vehicle and house on fire!

Internet Sucks

Works great!

Works as expected

Great for new drivers

Awesome Product. Great price.

Verizon Hum+ Gen 2 FAQs