Skip to navigation, Skip to main content.

 


 


My Verizon Terms and Conditions

 
Terms and Conditions

THIS SITE IS PROVIDED ONLY FOR THE USE OF VERIZON WIRELESS SUBSCRIBERS AND ANY OTHER USE IS PROHIBITED.

If you do not agree to these terms and conditions, you may not complete the registration process. Clicking on the button marked "Accept" and proceeding to use Verizon Wireless Online Bill Presentment/My Verizon, indicates your acknowledgment that you have read and accepted these terms and conditions.

1. Online Billing

To the extent you utilize Verizon Wireless online services, you acknowledge and agree that Verizon Wireless makes no guarantee that communications or transactions conducted online will be absolutely secure. You further acknowledge and agree that there may be system failure that may limit your ability to use the online services. You agree to assume all risk and liability arising from your use of Verizon Wireless online services, including the risk of breach in the security of the communications or transactions you conduct with Verizon Wireless online. YOU UNDERSTAND AND AGREE THAT VERIZON WIRELESS ONLINE SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE. You agree that you are solely responsible for maintaining the confidentiality of your password and/or Personal Identification Number (PIN) code, and you agree that Verizon Wireless has no obligation with regard thereto. You agree not to give your password and/or PIN code to anyone. If you believe your password and/or PIN code has been lost or stolen, or that someone has gained access to your password and/or PIN code without your permission, call us immediately at 1-800-350-2830. If you use a third party bill payment vendor (or distributor) to pay your Verizon Wireless bill and you disclose to such vendor your username, password, account number and PIN code, Verizon Wireless is not responsible for the accuracy and timeliness of your bill payments.

For purposes of identification, billing and marketing, you agree to provide Verizon Wireless with current, accurate, complete, and updated information by the registration for Online Bill Presentment/My Verizon, including your legal name, address, telephone number(s), and applicable payment data (e.g., bank account number. You agree to notify Verizon Wireless immediately of any changes in your registration data. Proceeding with the registration process indicates your intent to comply with this term. Please review our PRIVACY STATEMENT.

You consent to Verizon Wireless delivering your PIN code, including a temporary PIN code (and all subsequent PINs) by text message to your handset unless Verizon Wireless determines that your handset is not capable of receiving text messages.

If you consented to terminate receipt of a paper bill and accept the presentation of your bill on the Verizon Wireless site, you do not need to do anything further. My Verizon provides you the same information that you find in your paper bill. If you wish to revoke consent to paperless billing and receive your paper bill, go to Profile Tab, then to Bill Options.

Home Banking customers - If you use a third pay bill vendor (or distributor) to pay your Verizon Wireless bill on the bill vendor's site, you do not need to do anything further and you will not receive a paper bill. If in the future you wish to receive a paper bill, you need to de-enroll from the Home Banking program at your Home Banking service provider's website where you enrolled in Home Banking. Follow the vendor's instructions. You do not need to do anything further to your Verizon Wireless account to begin to receive a paper bill unless you previously consented to paperless billing. To revoke such prior consent go to Verizon Wireless' My Verizon, go to Profile Tab, then to Bill Options.

2. Arbitration

YOUR USE OF THIS WEBSITE AND THE SERVICES IT PROVIDES IS SUBJECT TO ANY ARBITRATION OR ALTERNATIVE DISPUTE RESOLUTION PROVISIONS OF YOUR CUSTOMER AGREEMENT WITH US. IF YOUR CUSTOMER AGREEMENT HAS SUCH PROVISIONS, THEY ARE INCORPORATED BY REFERENCE HERE AND, AS A RESULT, WE'D EACH BE AGREEING TO SETTLE DISPUTES ARISING OUT OF OR RELATING TO THIS WEBSITE OR THE SERVICES IT PROVIDES (EXCEPT CERTAIN SMALL CLAIMS) ONLY BY ARBITRATION. FOR MORE INFORMATION, SEE YOUR CUSTOMER AGREEMENT.

3. Incorporation By Reference

IN ADDITION TO ANY ARBITRATION OR ALTERNATIVE DISPUTE RESOLUTION CLAUSE, ALL OTHER TERMS AND CONDITIONS OF YOUR CUSTOMER AGREEMENT ARE INCORPORATED BY REFERENCE HERE, EXCEPT TO THE EXTENT THAT THEY ARE INCONSISTENT WITH AN EXPRESS TERM OF THESE TERMS AND CONDITIONS FOR ACCESS AND USE OF THIS WEBSITE. IN CASE OF SUCH A CONFLICT, THE TERMS AND CONDITIONS FOR ACCESS AND USE OF THIS WEBSITE WILL CONTROL. TO SEE YOUR CUSTOMER AGREEMENT, CLICK HERE.

4. Site Use and Content

You may view, copy or print pages from this site solely for personal, noncommercial purposes. You may not otherwise use, modify, copy, print, display, reproduce, distribute or publish any information from this site without the express written permission of Verizon Wireless. At any time Verizon Wireless may, without notice, make changes to this site or to the online services or products described in this site. Without the express prior written authorization of Verizon Wireless, you may not:

use any data mining robots("bots"), hardware or software modules that add a specific feature or service by plugging into an existing larger system ("plug-ins"), or similar data gathering and extraction tools, scripts, applications, or methods on this site;

use any device, software, or hardware to bypass any operational element or to interfere, or attempt to interfere, with the proper working of this site, server or activities conducted therein;

take any action that imposes an unreasonable or disproportionately large load on this site or its network infrastructure or that adversely affects our network or other customers;

decompile, reverse engineer, modify or disassemble any of the software in or associated with the network and/or server;

use any meta tags or any other "hidden text" utilizing Verizon Wireless' name or any Verizon Wireless trademark without Verizon Wireless' prior written permission; or

frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Verizon Wireless or use any Verizon Wireless trademark except as set forth in section 6 and in our Website Use Terms and Conditions.

Verizon Wireless reserves the right to modify, reject or eliminate any information residing on or transmitted to its server that it, in its sole discretion, believes is unacceptable or in violation of these terms and conditions and to suspend or end your service for any operational or governmental reason or violation of these terms and conditions. Unauthorized use of this site or the network infrastructure and/or data display by a person or entity that is not the authorized user of the account is illegal and Verizon Wireless reserves the right to take legal action.

5. Links to Other Sites

This site, and the Verizon Wireless site may include hyperlinks to websites maintained or controlled by third parties. Verizon Wireless is not responsible for and does not endorse the contents of, use of, or any of the products or services offered in these third party sites.

6. Trademark information

The Verizon Wireless service and product names identified in this site are trademarks or service marks of Verizon Wireless or its parent companies. You may not use any Verizon Wireless trademarks or service marks without Verizon Wireless' prior written permission. All other products or services referenced in this site are the trademarks or service marks of their respective owners. If you have any questions concerning the usage or licensing of Verizon Wireless trademarks please review our Website Use Terms and Conditions.

7. Disclaimers

AS THE USER OF THIS WEBSITE AND THE VERIZON WIRELESS ONLINE SERVICES, YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SERVER AND THE INTERNET GENERALLY. VERIZON WIRELESS, ITS PARENT AND AFFILIATES DISCLAIM ALL WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION ACCESSED FROM, OR VIA, THIS SERVER OR THE INTERNET, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. VERIZON WIRELESS DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON THE SERVER OR OTHER MATERIAL ACCESSIBLE FROM THE SERVER. IN NO EVENT SHALL VERIZON WIRELESS BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, LOSS OF DATA, OR LOSS OF PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE INFORMATION ON THIS SERVER OR THE INTERNET GENERALLY.

8. No Warranties

Any Verizon Wireless material on this server may include technical inaccuracies or typographical errors. Verizon Wireless is not responsible for any damages incurred, consequential or otherwise. Verizon Wireless has the right to make changes and updates to any information contained within this server without prior notice.

THE INFORMATION PROVIDED ON THIS SERVER AND WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NONINFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ADVICE OR INFORMATION GIVEN BY VERIZON WIRELESS, ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES SHALL CREATE ANY WARRANTY HEREUNDER. NEITHER VERIZON WIRELESS NOR ITS AFFILIATES WARRANT THAT THE INFORMATION ON THIS SERVER OR ON THE INTERNET GENERALLY WILL BE UNINTERRUPTABLE OR ERROR FREE OR THAT ANY INFORMATION, SOFTWARE OR OTHER MATERIAL ACCESSIBLE FROM THIS SERVER IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Modifications

These terms and conditions may not be changed or supplemented in individual instances except in a writing that is signed by an authorized representative of Verizon Wireless.

© 2013 Verizon Wireless