News Release

Verizon Wireless Workshops Popular, Growing Fast

Thousands of Customers Attend Free Online and In-Store Workshops; Online Q&A Sessions Also Available

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October 5, 2011

Tom Pica
Thomas.Pica@VerizonWireless.com  
908-559-7516

BASKING RIDGE, NJ — Whether upgrading to their first smartphones, switching to new devices, or looking for more information about specific operating systems, thousands of Verizon Wireless customers are getting answers to their questions and becoming more savvy about new technology at Wireless Workshops being held in company stores around the United States.

A growing number of customers are attending the free workshops, which are growing in number as well to meet demand. More than 28,000 customers have participated in the workshops (both online and in stores) since they started this past April. Customers can attend the workshops in-person at Verizon Wireless Communications Stores or online at www.verizonwireless.com/workshops.

“We are pleased to see so many customers enjoying and getting great benefits from the Wireless Workshops,” said John Stratton, executive vice president and chief operating officer at Verizon Wireless. “The sessions provide real value for our customers who gain a better understanding of how their devices can become an even more important tool that adds value in their day-to-day lives. Our goal is to continue to make the Verizon experience the very best in wireless.”

The workshops are led by Verizon Wireless’ own specially trained data experts and sales representatives who are steeped in the details of all operating systems on smartphones, tablets and the variety of other devices on sale at Verizon Wireless stores and run between one and two hours in length. In addition to in-store workshops, the company offers many of the same workshops online in English as well as some in Spanish on-demand at www.verizonwireless.com/workshops.

Customers can also attend live online Q&A sessions where Verizon Wireless representatives answer participants’ questions about devices and operating systems. A list of upcoming online Q&A sessions is available on the Wireless Workshops website.

Customers interested in attending a Wireless Workshop in-person may register online at www.verizonwireless.com/workshops or visit a nearby Verizon Wireless Communications Store for more information. Visitors to the site will find a list of participating stores in their area as well as the schedule for each location. For a sneak peak at a Wireless Workshop, visit the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia, or the Verizon WirelessTV channel on YouTube™ at www.youtube.com/verizonwirelessTV.

About Verizon Wireless
Verizon Wireless operates the nation’s largest 4G LTE network and largest, most reliable 3G network. The company serves 106.3 million total wireless connections, including 89.7 million retail customers. Headquartered in Basking Ridge, N.J., with 83,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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