Verizon Wireless Offers New Tools to Help Customers Manage Data Usage, Content Purchases and More

By on February 7, 2012

More and more, Americans are using wireless devices to download music, stream video, play games, and visit social networking sites – and the kids on Family Plans are too. To help customers manage their wireless budgets and stay on top of their wireless usage and their families’ as well, Verizon Wireless offers a service called Usage Controls, now more powerful with new tools to help manage megabyte usage and content purchases such as games, application downloads and ringtones. For $4.99 per line per month, customers can control data usage as well as how much, when and with whom family members are communicating.

A new video from Verizon Wireless entitled “How To: Manage Usage With Usage Controls from Verizon Wireless” on the VerizonWirelessTV YouTube™ channel and in the Verizon Wireless Multimedia Library explains how customers can harness the power of Usage Controls to help monitor and manage their wireless lives. Verizon Wireless representatives describe how customers can utilize Usage Controls to easily monitor or control wireless usage – voice, messaging, content purchases and data – for each line of their accounts.

Easy to set up and manage in My Verizon, Usage Controls help customers keep a tight rein on their accounts’ usage with:

  • Usage Allowances – Families or individuals can control wireless budgets with monthly usage allowances on each controlled line for voice minutes, messaging, data and content purchases such as ringtones, games and downloads. They’ll receive free text message alerts when limits are nearing and when they are reached. Once the allowance is reached, there is also an option to restrict usage.
  • Time Restrictions – Parents can set times of the day or days of the week – such as school hours or late at night – to prevent family members from calling, messaging or accessing data. Trusted contacts can always communicate.
  • Blocked Contacts – Customers can block communications with unwanted contacts.
  • Trusted Contacts – Customers can always allow communications with trusted contacts, even with Usage Controls restrictions. Calls to 9-1-1 are always trusted.
  • 911 Notification – Account owners receive an automatic text message when a line on their account assigned to Usage Controls makes an emergency 9-1-1 call.

In addition to Usage Controls, Verizon Wireless offers several tools and services to help families stay in control of their wireless experience, including age-appropriate Content Filters and Service Blocks, which are available without charge. Parents can learn more at www.verizonwireless.com/usagecontrols.

There are other videos explaining tools Verizon Wireless customers can use to manage their wireless lives, including: