News Release

J.D. Power And Associates Ranks Verizon Wireless Highest In Network Quality In Southwest Region Including Missouri

Wireless Network Performance Study Ranks Call, Messaging And Data Quality Based On Customer Surveys

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August 22, 2012

Brenda Hill
Brenda.Hill@VerizonWireless.com
913-344-2922

 

Michael Zerman
mzerman@webershandwick.com
314-552-6787

ST. LOUIS, MO — When it comes to network quality in the Southwest region, Verizon Wireless ranks highest among U.S. wireless providers, according to the latest J.D. Power and Associates 2012 Wireless Network Quality Performance Study℠, Volume 2.  The Southwest includes Missouri and four other states: Kansas, Oklahoma, Arkansas and Texas.

The J.D. Power and Associates study measured network quality among all U.S. wireless service providers based on factors that impact overall carrier performance.  Approximately 27,000 wireless subscribers were surveyed by J.D. Power and Associates between January and June 2012 about their experiences with wireless voice, text messaging and data usage.  Based on their responses, Verizon Wireless performed significantly above the industry average in all six regions and ranked highest among national wireless companies in five regions, including the Southwest.

“Today’s smartphones and tablets require a powerful network in order to make the most of all the features and functionality customers have come to expect from their wireless devices,” said Brendan Fallis, president of the Kansas/Missouri Region, Verizon Wireless.  “Verizon Wireless is firmly committed to providing customers in the Southwest with the very best wireless experience, expanding, enhancing and maintaining our nationwide industry-leading wireless voice and data network.”

Verizon Wireless invests on average more than $6 billion annually in its network to stay ahead of the growing demand for the company’s voice and data services.  The company’s ongoing network investment totals more than $602 in Missouri and more than $70 billion nationally since it was formed, which includes the introduction and continuous expansion of 4G LTE.

Verizon Wireless leads the way with the nation’s largest 4G LTE network, covering more than 75 percent of the U.S. population and supporting a wide array of 4G LTE-enabled devices, such as the Samsung Galaxy S® III and DROID INCREDIBLE 4G LTE by HTC.  Details on available devices can be found at www.verizonwireless.com/4GLTE and information on plans and pricing is available at www.verizonwireless.com/plans.

For more news and stories specific to the Verizon Wireless Midwest Area, visit and subscribe to our blog: http://vzwmidwestarea.com/.

About Verizon Wireless
Verizon Wireless operates the nation’s largest 4G LTE network and largest, most reliable 3G network.  The company serves 94.2 million retail customers, including 88.8 million retail postpaid customers.  Headquartered in Basking Ridge, N.J., with 78,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD).  For more information, visit www.verizonwireless.com.  To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia

For more news and stories specific to the Verizon Wireless Midwest Area, visit and subscribe to our blog: http://vzwmidwestarea.com.

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