News Release

Bell Atlantic Mobile Opens Boylston Street Store

Thanks customers for third consecutive top ranking by J.D. Power and Associates

November 5, 1998

Dave Thomson
(781) 932-1270

Heather Habelka
(203) 393-1101

BOSTON, MA — To meet the growing demand for wireless communications, Bell Atlantic Mobile has opened its' 43rd communications store in the Northeast region, and it's 16th in Massachusetts, located at 754 Boylston Street, Boston, Mass. As part of the store's grand opening festivities, Bell Atlantic Mobile will be thanking Boston for ranking the company highest in overall customer satisfaction among wireless users in Boston.

This is the third consecutive year the company earned this recognition from J.D. Power and Associates. To celebrate, a giant cake, in the shape of the J.D. Power Award, will be served from Noon to 2 p.m. On November 28th, Red Sox shortstop, Nomar Garciaparra, will make a personal appearance at the store from 2 p.m.- 4 p.m. Bell Atlantic Mobile's newest communication store is a full service retail outlet, providing customers with a showroom, customer service area, and a wireless phone repair center.

The store will be staffed by a team of wireless communications consultants specially trained to customize Bell Atlantic Mobile's services and applications for all lifestyles. Store hours are Monday through Friday 9 a.m. to 8 p.m., Saturday 10 a.m. to 6 p.m. and Sunday 11a.m. to 5 p.m. The store's phone number is (617) 266-9000.

Bell Atlantic Mobile owns and operates the largest wireless network in the East, covering 112,000 square miles, and the largest chain of retail outlets devoted exclusively to wireless voice, data and paging. Based in Bedminster, NJ, Bell Atlantic Mobile has 5.7 million customers and 7,000 employees from Maine to Georgia and, through a separate subsidiary, in the Southwest. Bell Atlantic Mobile's parent is one of the world's largest wireless communications companies, with domestic operations in 25 states and international investments in Mexico, Europe and the Pacific Rim. For more information on Bell Atlantic global operations visit: www.bellatlantic.com/worldwide.

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