News Release

Verizon Wireless Offers Tips To Make Holiday Shopping Simple

Shop Smart this Season - Think Wireless for Everyone on Your List

November 13, 2000

BEDMINSTER, NJ — As the holiday season approaches, it's time to start thinking about the perfect gift for family and friends. Simplify your holiday shopping this year - think wireless. When shopping for cool wireless services and accessories best suited for loved ones, Verizon Wireless offers several tips to make gift buying easier.

  • Consider how the phone will be used. Think about where most calls will be made and how often the phone will be used, so you can select the best regional or national plan. Look for a service provider with a high quality coast-to-coast network in the areas the phone will be used and that offers nationwide flat-rate pricing plans, such as Verizon Wireless' SingleRatesm with no roaming or long distance charges.

  • Shop smart for the latest digital service. Digital service offers an array of advanced features like extended battery life, enhanced security, voice mail and Caller ID. Verizon Wireless recently introduced an innovative offering, New Every Two, where customers can trade in their wireless phone every two years for a new one valued up to $100 when they renew their contract for two years on a $35 service plan or higher. New Every Two ensures users always have up-to-date equipment with the latest technology.

  • Decide where to shop. Select a wireless service provider that has a knowledgeable staff and provides superior customer service. Verizon Wireless owns and operates more than 1,300 Communications Stores nationwide, so there's sure to be a neighborhood location nearby. If it's more convenient to shop online, order service, phones, and accessories at www.verizonwireless.com. Or call 1-888-464-4646 to place an order.

  • Ask around. Friends who are already wireless customers can provide good insight about their wireless service provider, so find out what they recommend. If a customer is pleased, word gets around. Verizon Wireless ranked highest in overall customer satisfaction among wireless users in nine markets, according to the J.D. Power and Associates 2000 U.S. Wireless Customer Satisfaction Studysm.

###

About Verizon Wireless

Verizon Wireless is the largest wireless communications provider in the U.S. with 26.3 million wireless voice and data customers and 3.5 million paging customers. The new coast-to-coast wireless provider was formed by the combination of the U.S. wireless businesses of Bell Atlantic Corp. and GTE Corp - now Verizon Communications (NYSE: VZ) -- and Vodafone (NYSE and LSE: VOD). The new company includes the assets of Bell Atlantic Mobile, AirTouch Cellular, GTE Wireless, PrimeCo Personal Communications and AirTouch Paging. The company has a footprint covering nearly 90 percent of the U.S. population, 49 of the top 50 and 96 of the top 100 U.S. markets. Verizon Wireless, headquartered in Bedminster, NJ, is 32,000 employees strong. Reporters and editors can find more information about the company in its Media Center on the Web at: http://www.verizonwireless.com/aboutus/index.shtml

####