News Release

Verizon Wireless to Introduce Over-The-Air Voice and Data Service Provisioning

Largest U.S. Carrier Teams with Openwave on Technology and Implementation

January 24, 2001

Andrea Linskey
andrea.linskey@verizonwireless.com
908-306-7845

Rowan Benecke
rowan_benecke@pr21.com
PR21
+1 415-369-8102

BEDMINSTER, NJ & REDWOOD CITY, CA — Verizon Wireless, the largest wireless service provider in the U.S., and Openwave Systems, Inc. (Nasdaq: OPWV), the worldwide leader of open Internet-based communication infrastructure software and applications, have collaborated to introduce an open, customized, standards-based over-the-air provisioning solution for voice and data service.

The new offering, coupled with Verizon Wireless' IP network, will centrally manage handset parameters, automatically update roaming lists and area code information, maintain IP addresses and data parameters and, in the future, will enable remote software updates to wireless phones.

Central to Verizon Wireless' new service technology is the Openwave™ Provisioning Manager Mobile Edition, which will provide network operators with a single solution for provisioning WAP gateways, handsets and applications. Working in tandem with Openwave's Mobile Access Gateway, Verizon Wireless can deliver these services "over-the-air" on its CDMA digital network to wireless microbrowser-enabled handsets. Verizon Wireless customers will benefit from the ease, flexibility and quality of the new services.

Provisioning Manager Mobile Edition gives Verizon Wireless the ability to more efficiently service its 27 million customers by automatically identifying and provisioning their wireless data subscribers. Verizon Wireless will have the ability to specify its own data parameters to customize the information its customers receive — and the order in which the information is presented in the handset.

"By incorporating Openwave's Provisioning Manager Mobile Edition into our network, customers won't have to bring their phones in for reprogramming when an area code changes," said Ted Hoffman, vice president of Technology Development for Verizon Wireless. "We will be able to perform simple diagnostics on a handset and download the latest software improvement to a phone without having the customer leave their home or office."

The over-the-air solution will also give Verizon Wireless' subscribers the ability to check their bill or monthly minute allowance, and interactively manage their individual account features directly from the interface on their wireless phones. With this technology, Verizon Wireless will be able to offer customer support services via the phone interface with no airtime charges while being able to charge per minute for information and services.

"With Provisioning Manager Mobile Edition, over-the-air updating of roaming lists and handset software is easy, giving carriers the ability to adjust to rapidly changing market conditions without creating a burden for the subscribers," said Richard McConnell, General Manager of Mobile Infrastrutrure Software at Openwave.

Implementation of the Internet-based "over-the-air" solution platform has already begun and customers can begin to take advantage of the e-care capabilities by the end of the quarter. Handsets enabled for over-the-air provisioning will be available to consumers in the first quarter of this year.

About Verizon Wireless

Verizon Wireless is the largest wireless communications provider in the U.S. with 27.5 million wireless voice and data customers. The new coast-to-coast wireless provider was formed by the combination of the U.S. wireless businesses of Bell Atlantic Corp. and GTE Corp -- now Verizon Communications (NYSE:VZ) -- and Vodafone (NYSE and LSE: VOD). The new company includes the assets of Bell Atlantic Mobile, AirTouch Cellular, GTE Wireless, PrimeCo Personal Communications and AirTouch Paging. The company has a footprint covering nearly 90 percent of the U.S. population, 49 of the top 50 and 96 of the top 100 U.S. markets. Verizon Wireless, headquartered in Bedminster, NJ, is 38,000 employees strong. Reporters and editors can find more information about the company on the Web at http://www.verizonwireless.com.

About Openwave

Openwave Systems Inc. (Nasdaq: OPWV), the combination of Phone.com and Software.com, is the worldwide leader of open Internet-based communication infrastructure software and applications. Openwave is a global company headquartered in Redwood City, California. For more information, please visit www.openwave.com.

This release contains forward-looking statements relating to expectations, plans or prospects for Openwave Systems Inc. that are based upon the current expectations and beliefs of Openwave's management and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In particular, the following factors, among others, could cause actual results to differ materially from those described in the forward-looking statements: (a) risks associated with the development and licensing of software generally, including potential delays in software development and technical difficulties that may be encountered in the development or use of the Company's software; (b) the ability to successfully partner with other companies; (c) competition and technological changes and developments; and (d) general risks of the Internet and wireless and wireline telecommunications sectors.

For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in filings with the U.S. Securities and Exchange Commission ("SEC"), including but not limited to Phone.com's and Software.com's respective Quarterly Reports on Form 10-Q for the quarter ended September 30, 2000, Phone.com's and Software.com's most recently filed Annual Reports on Form 10-K, and Phone.com's registration statement on Form S-4 as filed on October 10, 2000. All documents also are available through the SEC's Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Openwave's Web site at www.openwave.com. The Company assumes no obligation to update the forward-looking statements included in this document.

Openwave, the Openwave logo and the family of terms carrying the "UP." prefix are trademarks of Openwave Systems Inc. All other trademarks are the properties of their respective owners.

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