News Release

Verizon Wireless' Superior Network Drives Industry - Leading Results And Milestones

$4 Billion Average Annual Investment Improves Reliability and Reach of Wireless Service

November 20, 2003

Andrea Linskey
andrea.linskey@verizonwireless.com
908-306-7845

BEDMINSTER, NJ — Already this year Verizon Wireless has built more than 1,000 cell sites, grown the network's capacity by more than 50 percent and engineered countless other service improvements to maintain the nation's largest and most reliable* wireless network. This $4 billion annual investment has extended wireless service to such places as all the major automobile tunnels in New York City; improved coverage along the interchange of interstate highways 580 and 5, and state highway 132 in Northern California; contributed to the launched service in Joplin, Missouri; and the construction of the "ultimate stealth cell site," an exact replica of an architectural design element atop the Disney Celebration Hotel in Orlando, Florida, that doubles as a wireless antenna. The reliability and reach of its network has also provided the foundation for innovative products and services including the nation's fastest large-scale wireless data networks in Washington, D.C., and San Diego.

Recent Network - Results Drive Innovative Services and Reliability

  • Verizon Wireless' network is 100 percent digital, delivering the highest quality voice and data services;
  • In the first half of 2003, customers sent and received more than 1 billion billed text messages through Verizon Wireless' network;
  • Between September 2002 and June 2003, Verizon Wireless customers downloaded nearly 12 million Get It NowSM games, ring tone packages, entertainment applications and more. The rate of downloads has skyrocketed to an average of 4 million downloads a month;
  • Picture Messaging, launched in 2003, is an intuitive service that requires just a few easy clicks to take and send a photo. In less than three months since the launch of Verizon Wireless' picture messaging service, customers shared more than 2 million picture messages over the company's nationwide network;
  • In 2003, Verizon Wireless launched Push to Talk (PTT) — a walkie-talkie feature that provides a one-button, fast connection between Verizon Wireless PTT users on Verizon Wireless' nationwide wireless network. The company has more than 100,000 subscribers to date;
  • BroadbandAccess is Verizon Wireless' 3G network that launched in October 2003 and offers wireless Internet connections at broadband-like speeds averaging 300-500 kilobits per second

    "Verizon Wireless and its employees all share the common goal of pursuing network excellence in order to provide customers with the most reliable and expansive wireless network in the nation and the most satisfying wireless experience," said Denny Strigl, president and CEO of Verizon Wireless.

    Who to Call in an Emergency

    The Verizon Wireless network is built for reliability in emergencies, with emergency power and connections the norm. During blackouts, storms and other such emergency events, it is important that the Verizon Wireless network has redundancies in place and performs well for customers.

    Real Life Test Men and Women

    Since its inception, Verizon Wireless has dedicated significant financial and human resources to improve its network. The company currently deploys a fleet of 60 test vehicles managed by Verizon Wireless engineers who each cover more than 100,000 miles per year to ensure optimum network performance. These real-life test men and women, who inspired the company's national television advertising campaign, continuously test the network and identify areas for improvement.

    "We will continue to invest in our network to expand capacity and improve performance for voice and data services, and we will not waver from our pursuit of network excellence," said Strigl. "Our network focus will continue to benefit our customers as we continue to introduce industry-leading new services."

    For more information on Verizon Wireless products and services, visit www.verizonwireless.com.

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    EDITORS' NOTE: Verizon Wireless welcomes drive test ridealong requests from reporters interested in seeing the test drive and quality assurance process first hand.

    About Verizon Wireless
    Verizon Wireless is the nation's leading provider of wireless communications. The company has the largest nationwide wireless voice and data network and 36 million customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com.

    * Reliability is based on network tests that have consistently shown the rate of ineffective attempts for the Verizon Wireless national network is lower than any other national carrier.

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