News Release

Verizon Wireless Selects Convergys' Infinys Rating and Billing Software

March 22, 2004

Brian Wood
Brian.Wood@VerizonWireless.com
908-306-7901John Pratt
Convergys Corporate PR
john.pratt@convergys.com
513-723-3333 or 888-284-9900

Jeff Hazel
Convergys Media Relations
jeff.hazel@convergys.com
513-723-7153

CINCINNATI, OH — Convergys Corporation (NYSE: CVG), the global leader in integrated billing, employee care, and customer care services announced today that Verizon Wireless has licensed Convergys' InfinysTM rating and billing software, GenevaTM. The software will be implemented jointly by Convergys and Verizon Wireless and will be integrated within Verizon Wireless systems portfolio.

"As part of a new relationship between Verizon Wireless and Convergys, we have licensed Convergys' Geneva data rating software. The software will augment our technology to provide broader wireless data services" said Ajay Waghray, Vice President - Information Technology for Verizon Wireless.

"Geneva will provide Verizon Wireless with superior flexibility and functionality to support data services as they grow in scale and complexity over time. As a product-based component of our Infinys solution, Geneva has the benefit of significant Convergys research and development investment," said Dave Dougherty, Executive Vice President, Convergys' Global Information Management Group.

About Verizon Wireless
Verizon Wireless is the nation's leading provider of wireless communications. The company has the largest nationwide wireless voice and data network and 37.5 million customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com.  To receive broadcast-quality video footage of Verizon Wireless operations, log onto www.thenewsmarket.com/verizonwireless.

About Convergys
Convergys Corporation (NYSE: CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in more than 40 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries.

We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers and their employees. This commitment is validated by the more than 1.5 million individual bills our software produces each day to support more than 100 million subscribers, and by the more than 1.7 million separate customer and employee contacts we manage each day, both live and via electronic interaction.

Convergys® employs more than 55,000 people in 53 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Convergys is on the net at www.convergys.com, and has world headquarters in Cincinnati.

Infinys and Geneva are trademarks and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.

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