News Release

Verizon Wireless Expands its Network in Essex County, New Jersey

Investing to Stay Ahead of Growing Demand Here for Wireless Calling, Data Access

May 13, 2004

David Samberg
David.Samberg@VerizonWireless.com
845-365-7212Robin B. Nicol
908-789-4719

MORRISTOWN, NJ — In a continuing effort to provide the best wireless service for local residents and travelers through Essex County, Verizon Wireless, the nation's leading wireless provider, has expanded its network with a new cell site in Nutley. The new site improves coverage on portions of Route 21, Ridge Road and Route 7.

The new cell site is part of the company's aggressive multi-billion dollar network investment each year to stay ahead of the growing demand for Verizon Wireless voice and data services, like two-way text messaging, picture messaging and high-speed Internet access. Verizon Wireless spends $1 billion every 90 days to expand and upgrade its nationwide wireless network.

'Test Man' Isn't Just a Commercial Character
Continued investment in its wireless network is also part of Verizon Wireless' commitment to offer customers the most reliable service available on the nation's largest wireless network. The company's 'most reliable network' claim is based on network studies performed by real-life test men and test women who inspired the company's national advertising campaign. The engineers conduct more than 300,000 call attempts monthly on Verizon Wireless' and other national wireless carriers' networks while traveling over 100,000 miles of the most frequently traveled roadways nationwide in specially equipped, company-owned quality test vehicles.*

"Customers choose Verizon Wireless because they want wireless service they can depend on," said Charles Hand, president of Verizon Wireless' New York Metro area. "We continue to add new cell sites to serve the increasing number of customers who rely on our service for wireless calls, text messages, e-mail and other data services."

During the first quarter, the company added 1.4 million net new customers, more than any other wireless provider, and now serves 39 million customers nationwide. In addition, first quarter results showed Verizon Wireless retained more customers than every other carrier, posting the lowest churn rate in the industry.

Hand said Verizon Wireless' continued investment in its premier wireless network is the driver behind the company's industry-leading customer growth.

*Test Man Ride-Along Program
Specially-equipped Verizon Wireless test vehicles simultaneously test the networks of six wireless providers, using a mobile laptop computer to generate phonically diverse "conversations." If you are interested in setting up an interview or ride-along test drive with your local Verizon Wireless test man or woman, please contact David Samberg at 845-365-7212.

About Verizon Wireless
Verizon Wireless is the nation's leading provider of wireless communications. The company has the largest nationwide wireless voice and data network and 39 million customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com.  To receive broadcast-quality video footage of Verizon Wireless operations, log onto www.thenewsmarket.com/verizonwireless.

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