News Release

Verizon Wireless Names Tracey Jackson Human Resources Manager at Wilmington Call Center

Company Named Among "100 Best Companies for Working Mothers" by Working Mother Magazine

November 7, 2004

Diane Buben
917-617-1574

Andrea Johnston
910-681-1088

WILMINGTON, NC — Verizon Wireless, the leading wireless provider in the United States, today announced the appointment of local human resources professional Tracey Jackson, PHR, to the position of manager, Human Resources - Field Operations, for its state-of-the-art call center in Wilmington, North Carolina. In this role, Jackson is overseeing the Human Resources operation, which includes the recruitment and hiring efforts for the call center. The center is expected to grow to approximately 1200 employees in 2005.

Jackson, a longtime resident of Wilmington and native of nearby Brunswick County, is the most senior Human Resources professional at the Wilmington call center and has been closely involved in the center's staffing efforts.

Jackson received a B.A. in Human Services from the University of North Carolina at Charlotte. Jackson brings to the company more than 13 years of Human Resources experience with a variety of organizations including the City of Wilmington, Cornelia Davis Healthcare Center, and aaiPharma.

"I am proud to be part of an organization that demonstrates such a significant commitment to its employees and the local communities in which it operates," stated Jackson.

Recognized for its Support of Working Mothers
Verizon Wireless was recently recognized by Working Mother magazine for its commitment to its employees. For the fourth year in a row, the company was named one of Working Mother magazine's "100 Best Companies for Working Mothers" in its October 2004 issue.

The annual list recognizes corporations that offer working mother-friendly programs and services. Verizon Wireless offers benefits including medical, dental, vision and life insurance coverage from day one; tuition reimbursement and on-the-job training; dollar for dollar 401(k) match up to 6 percent of salary; short and long-term incentives; profit sharing; and, annual salary merit increases.

"At Verizon Wireless, we do all we can to provide employees with benefits to promote wellness, options for a healthy work-life balance and optimal conditions for a positive work experience," added Jackson, also a working mother. "Within the Wilmington call center, we offer lactation rooms for mothers as well as a fitness center, cafeteria and quiet rooms for all employees. This work environment, our comprehensive benefits package and opportunity for advancement are several of the reasons I believe Verizon Wireless is a tremendous career opportunity for residents of our community and for working mothers like me."

About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 42.1 million voice and data customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com.  To receive broadcast-quality video footage of Verizon Wireless operations, log onto www.thenewsmarket.com/verizonwireless.

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