News Release

Local New Jersey Resident Wins President's Award For Excellence At Verizon Wireless

April 18, 2005

David Samberg
David.Samberg@VerizonWireless.com
845-365-7212Robin B. Nicol
For Verizon Wireless
908-789-4719

MORRISTOWN, NJ — Bergen County resident Laurie Buchtmann, marketing and sales operations consultant for Verizon Wireless, has received the company's President's Award for Excellence which recognizes employees for exceptional teamwork, leadership and outstanding customer service.

Buchtmann earned the award for developing and implementing a variety of initiatives to enhance customer loyalty and provide top-quality customer service. Her efforts contributed to a lower customer turnover rate last year in the New York Metro Region. Verizon Wireless is the nation's leader in customer loyalty based on published reports by the largest wireless providers.

She was one of six Verizon Wireless employees to receive the President's Award for Excellence.

About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 43.8 million voice and data customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To receive broadcast-quality video footage of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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