News Release

Wireless Account Information In The Palm Of Your Hand On Verizon Wireless Web-Enabled Phones

Handset My Account Checks Account Balances and Minutes

October 2, 2005

Brian Wood
Brian.Wood@VerizonWireless.com
908-306-7901

BEDMINSTER, NJ — Verizon Wireless, the nation's wireless leader in customer loyalty, has made it even easier for its customers to check account balance and usage information with "Handset My Account". Available now, Handset My Account allows Verizon Wireless customers to access information previously only available online, including usage and balance information, right from their Web-enabled wireless phones without incurring airtime charges.*

Handset My Account users will have direct access to their account balance and usage information, including minutes used, TXT Messages sent and received and kilobyte usage. Additionally, customers can pay their Verizon Wireless bill, as well as edit existing payment methods.

Verizon Wireless customers with Mobile Web 2.0SM can access Handset My Account from the VZW Today home page by selecting VZW Services, then choosing the My Account option. Customers who have not subscribed to Mobile Web 2.0 can access Handset My Account by opening their Web browser and selecting the My Account option.

"Handset My Account is another convenient self-serve option we are providing to our customers to help them get the information they want when they need it," says Lowell McAdam, executive vice president and chief operating officer of Verizon Wireless. "Now our customers can stay up-to-date on their account balance and usage information whether they are home working, on the computer or on-the-go, keeping them updated on their account status at all times."

Customers can learn more about 'Handset My Account' and Verizon Wireless' Web-enabled phones by visiting www.verizonwireless.com.  

*Handset My Account is not available to corporate customers, resellers or INpulse customers. Customers on a Family SharePlan® can access account level balance and the usage screens will display usage at the mobile telephone number level. Balance or Usage Information is available only after the first billing cycle has passed.

About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 47.4 million voice and data customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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