News Release

Wireless Phone Users In Columbus, Indiana Now Experience Even Clearer Reception And Fewer Dropped Calls

Verizon Wireless Demonstrates Commitment to Network Reliability with New Upgrades in this Indiana Community

October 11, 2005

Michelle Gilbert
Michelle.Gilbert@VerizonWireless.com
248-915-3680Lori Pugh
For Verizon Wireless
lpugh@hirons.com
317-977-2206 ext. 224

COLUMBUS, IN — Verizon Wireless has installed additional equipment on three existing cell sites in Columbus that increase capacity, enabling more customers to use their wireless phones concurrently to make calls, send and receive TXT and Picture Messages, and download games and ring tones, while enjoying clearer reception and fewer dropped calls.

These cell site upgrades enable Verizon Wireless to stay ahead of its growing customer base and increasing demand for its voice and data services in the following areas:

  • Downtown Columbus
  • Interstate 65 between Taylorsville and State Road 58
  • U.S. 31 between Taylorsville and State Road 7
  • State Road 46 between I-65 and State Road 9

"We have always been committed to providing the nation's most reliable network," said Greg Haller, president—Indiana/Kentucky/Michigan Region, Verizon Wireless. "That means improving coverage in urban, suburban and rural communities across Indiana and the United States."

Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry. During the second quarter of 2005, only 1.2 percent of its customers disconnected their service, which is well below the industry average.

"The value we offer our customers is closely tied to our industry-leading customer retention," Haller said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."

These cell site upgrades in Columbus are part of Verizon Wireless' continuous effort to increase capacity and enhance the quality of its wireless voice and data network in Indiana and across the country. Since its inception in 2000, the company has consistently spent more than $4 billion annually-and more than $5 billion last year-to expand and improve its network nationwide. Approximately $103 million of this investment was spent in 2004 to stay ahead of the growing demand for Verizon Wireless products and services in Indiana.

About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 47.4 million voice and data customers. Headquartered in Bedminster, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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