News Release

Wireless Phone Users In Southeastern Michigan Now Experience Even Clearer Reception And Fewer Dropped Calls

Verizon Wireless Demonstrates Commitment to Network Reliability with Four New Cell Sites in Metro Detroit

October 30, 2005

Michelle Gilbert
Michelle.Gilbert@VerizonWireless.com
248-915-3680Tom Huber
For Verizon Wireless
thuber@marxlayne.com
248-855-6777

SOUTHFIELD, MI — Verizon Wireless has installed four new cell sites across southeastern Michigan that expand coverage and increase capacity, enabling more customers to use their wireless phones concurrently to make calls, send and receive TXT and Picture Messages, and download games and ring tones while enjoying clearer reception and fewer dropped calls.

These new cell sites enable Verizon Wireless to stay ahead of its growing customer base and increasing demand for its voice and data services in the following areas:

  • In Romulus along Interstate 275 between VanBorn and Ecorse roads, and in and around Detroit Metropolitan Airport.
  • In and around St. John Hospital & Medical Center in Detroit and the Mack Avenue business corridor in Grosse Pointe Woods, Grosse Pointe Farms and Detroit.
  • In Auburn Hills along Interstate 75 between East Walton Boulevard and Featherstone Road, along University Drive between Walnut and Giddings roads, and around East and South Chrysler Drive.
  • In Taylor along Interstate 94 between Pardee Road and the Southfield Freeway interchange, and along Monroe Road from Wick Road to Annapolis Road.

"We have always been committed to providing the nation's most reliable network," said Greg Haller, president—Michigan/Indiana/Kentucky Region, Verizon Wireless. "Whether metro Detroiters are passing through the airport, headed north to The Palace or commuting to and from work throughout Wayne County, they will enjoy the reliable service they have come to expect from Verizon Wireless."

Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry. During the third quarter of 2005, only 1.3 percent of its customers disconnected their service, which is well below the industry average.

"The value we offer our customers is closely tied to our industry-leading customer retention," Haller said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."

These new cell sites across southeastern Michigan are part of Verizon Wireless' continuous effort to increase capacity and enhance the quality of its wireless voice and data network in Michigan and across the country. Since its inception in 2000, the company has consistently spent more than $4 billion annually-and more than $5 billion last year-to expand and improve its network nationwide. Approximately $110 million of this investment was spent in 2004 to stay ahead of the growing demand for Verizon Wireless products and services in Michigan.

About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 49.3 million voice and data customers. Headquartered in Bedminster, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com.  To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.   

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