News Release

Verizon Wireless Celebrates Grand Opening Of New Communications Store In Plattsburgh, New York

-Company to Donate 20 Wireless Phones to STOP Domestic Violence to Benefit Local Domestic Violence Victims-

July 19, 2006

John O'Malley
John.OMalley@VerizonWireless.com
585-321-7264Meredith Dropkin
meredithd@mragroup.com  
315-233-3000

PLATTSBURGH, NY — In response to growing demand for the company's voice and data services, Verizon Wireless has opened a new Communications Store in Plattsburgh. The new store, located at 130 Consumer Square, has been designed to make wireless shopping more convenient for new customers and to provide current customers with greater access to customer and technical support services.

"This expansion represents our commitment to provide our customers with increased convenience and an accessible, knowledgeable sales staff," said Keith Slater, director of Communication Stores for Verizon Wireless' Upstate New York region. "Demand for our wireless services continues to grow as more people take advantage of our America's Choice® and FamilyShare price plans, and our popular data services including NationalAccess wireless Internet access, Picture Messaging, and two-way TXT Messaging."

As part of the store's grand opening celebration, Verizon Wireless will donate 20 wireless phones to STOP Domestic Violence to distribute to local domestic violence victims for use in emergencies or life-threatening situations. The phones are provided through HopeLine® — Verizon Wireless' exclusive nationwide phone recycling program. Marking its 11th year in 2006, the HopeLine program distributes previously owned wireless phones to victims of domestic violence, supports non-profit domestic violence advocacy groups, and provides an environmentally safe method for recycling phones.

No longer used phones are collected and either recycled or sold for parts, with wireless phones and/or monetary donations benefiting domestic violence agencies and victims. Since the HopeLine phone recycling efforts began in 2001, consumers have donated nearly three million phones to HopeLine and more than 600,000 phones have been recycled.

The new store features the full range of Verizon Wireless products and services and is fully staffed for customer service and technical support, allowing customers to speak with Verizon Wireless' highly trained representatives about all their wireless needs.

The new store also features:

  • An extensive customer service and technical support area to better serve customers
  • A top-of-the-line self-service center with bill payment kiosk
  • An informational video displayed on an LCD screen providing customers with information on the latest handsets and accessories, the Verizon Wireless network, wireless tips, roadside assistance, customer service, account management options, and much more.

"Verizon Wireless is focused on meeting the needs of our customers and providing them with the highest level of service," said Slater. "This new location allows us to provide our customers with increased convenience, access to our superior voice and data products, as well as instant account and customer service information to enhance their overall Verizon Wireless experience."

The new store is open Monday through Saturday, 9:00 am — 9:00 pm, and Sunday from 11 am — 6 pm. The telephone number is (518) 562-2355. The store employs 17 people. Verizon Wireless Communications Stores offer a premier line of digital wireless phones in all price ranges, data services and accessories.

Verizon Wireless has invested more than $30 billion — on average, $5 billion every year since the company was formed six years ago — to increase coverage and capacity, and to offer customers the most reliable service available in the nation, including wireless data services such as Picture Messaging, TXT Messaging, and wireless Internet access. NationalAccess, the company's national high-speed wireless data network, provides wireless Internet access at speeds between 60 and 80 kbps, with bursts up to 144 kbps.

About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 53 million voice and data customers. Headquartered in Basking Ridge, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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