News Release

Verizon Wireless To Add Nearly 350 New Customer Service Employees In Hanover, Maryland

Interested Applicants Encouraged to Attend Open House on Friday, Oct. 20

October 14, 2006

John Johnson
John.H.Johnson@VerizonWireless.com
240-568-1429Sherri Cunningham
202 364-5856

HANOVER, MD — Verizon Wireless, America's leading wireless provider, is recruiting nearly 350 new employees for positions as customer service representatives, bi-lingual customer service representatives, and customer service supervisors. The company will hold a hiring open house on Friday, October 20 from 2:00 p.m. — 7:00 p.m. at its Hanover customer service center, 7401 Cola Drive, near the intersection of Routes 100 and 295.

Interested applicants are encouraged to attend the open house to visit with employees, supervisors and members of the Human Resources team. The company offers highly competitive salaries and benefits that include health care coverage that begins on the first day of employment, a 401(k) program with dollar-for-dollar matching of up to 6 percent of salary, profit-sharing, tuition reimbursement for continuing education, annual bonuses, and long-term incentive plans. Employees can also take advantage of numerous opportunities for career advancement.

Employees participate in a comprehensive, ongoing training program to prepare to serve customers in their new jobs. Intensive training lasts from four to seven weeks depending on the specific role of the employee. In addition, the goal is for each customer service employee to take between 6-8 hours of additional training every month. The continuous focus on training and customer satisfaction helps prepare these employees to provide Verizon Wireless customers with exceptional customer service.

The new center is designed with employee comfort and productivity in mind. Modular furniture and flat screen computers provide a sleek and modern look, while an internal television network offers timely communications with employees. The center also includes a fitness facility, which will offer classes and special events, as well as a full-service cafeteria.

To learn more online, visit www.verizonwireless.com/careers.

About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 54.8 million voice and data customers. Headquartered in Basking Ridge, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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