News Release

Local New Jersey Resident Recognized For Customer Service Excellence At Verizon Wireless

October 26, 2006

David Samberg
David.Samberg@VerizonWireless.com
845-365-7212Lynette Viviani
lynette.viviani@vivianipr.com
973-283-9228

MORRISTOWN, NJ — Somerset County resident Lindsay Krill has been named a Verizon Wireless Leader of the Business, a distinction that recognizes company employees who provide outstanding service to customers.

Krill is a customer care representative at the Verizon Wireless Communications Store in East Brunswick where she was recognized for her tireless dedication to retail customers and fellow customer care representatives.

She is among a select group of Verizon Wireless employees recognized this month as part of Customer Service Appreciation Week.

Verizon Wireless employees' commitment to outstanding customer service is a major reason why the company continues to lead the wireless industry with record-breaking customer loyalty/low rates of customer turnover or "churn" — a key factor in measuring customer satisfaction. Other factors include Verizon Wireless network quality and reliability, and award-winning voice and data products and services.

About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 54.8 million voice and data customers. Headquartered in Basking Ridge, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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