SYRACUSE, NY — In response to growing demand for the company's voice and data services, Verizon Wireless has opened a new Communications Store in Camillus. The new store employs 18 people and has been designed to make wireless shopping more convenient for new customers and to provide current customers with greater access to customer and technical support services.
Located at 5301 West Genesee Street, the new store is open Monday through Saturday, 8:00 am 9:30 pm, and Sunday from 10 am 6 pm. The telephone number is (315) 320-2092.
"This expansion represents our commitment to provide our customers with increased convenience and an accessible, knowledgeable sales staff," said Jason Olson, director of Communication Stores for Verizon Wireless' Upstate New York region. "Demand for our wireless services continues to grow as more people take advantage of our America's Choice® and FamilyShare® price plans, and our popular data services including BroadbandAccess wireless Internet access, Picture Messaging, and 2-Way TXT Messaging."
The new store features the full range of Verizon Wireless products and services and is fully staffed for customer service and technical support, allowing customers to speak with Verizon Wireless' highly trained representatives about all their wireless needs.
The new store also features:
- An extensive customer service and technical support area to better serve customers
- A top-of-the-line self-service center with bill payment kiosk
- An informational video displayed on an LCD screen providing customers with information on the latest handsets and accessories, the Verizon Wireless network, wireless tips, roadside assistance, customer service, account management options, and much more.
"Verizon Wireless is focused on meeting the needs of our customers and providing them with the highest level of service," said Olson. "This new location allows us to provide our customers with increased convenience, access to our superior voice and data products, as well as instant account and customer service information to enhance their overall Verizon Wireless experience."
Verizon Wireless has invested more than $30 billion on average, $5 billion every year since the company was formed six years ago to increase coverage and capacity, and to offer customers the most reliable service available in the nation, including wireless data services such as picture messaging, text messaging, and the company's exclusive V CAST service. V CAST brings TV and other multimedia services to wireless phones over Verizon Wireless' high-speed BroadbandAccess wireless network, which offers customers the fastest, most widely available broadband wireless network in the nation, operating at average speeds between 400-700 kbps.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 57 million customers. The largest US wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, NJ, with 60,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.