News Release

Verizon Wireless Expands Customer Service Options In Durham, North Carolina With New Communications Store

January 11, 2007

Carly Culbertson
Verizon Wireless Carolinas/Tennessee Region
Carolyn.Culbertson@verizonwireless.com  
864-987-2006

Erin Nelson/JDPR
erinn@jdpr.com  
864-233-3776, ext. 17

DURHAM, NC — In response to growing demand for the company's voice and data services, Verizon Wireless has opened a full-service communications store in Durham, NC. Verizon Wireless kicks-off the official grand opening on January 13 — January 20, 2007. The new Durham Verizon Wireless store, located at 5319 New Hope Commons Ext. Suite 101 in the Indigo Corners Shopping Center will have a ribbon cutting ceremony on Thursday, January 18th, 1 p.m. with Durham city and chamber representatives.

The new Durham store features the full range of Verizon Wireless products and services and is fully staffed for customer service and technical support, allowing customers to speak with Verizon Wireless' highly trained representatives about all their wireless needs.

The new store also features:

  • A top-of-the-line self-service center with bill payment kiosk
  • An informational video displayed on an LCD screen to provide customers with information on the latest handsets and accessories, the Verizon Wireless network, wireless tips, roadside assistance, customer service, account management options and much more

In celebration of the grand opening, Verizon Wireless is offering customers waived activation fee and 25% off select accessories, as well as a chance to win an LG Chocolate. Verizon Wireless customers can enter to win the LG Chocolate by registering at the new Verizon Wireless store January 13 — January 20.

To reinforce Verizon Wireless' commitment to the communities where customers and employees live and work, Verzion Wireless will donate $2,000 to the Durham Rescue Mission, the oldest, largest and most extensive provider of services for homeless men, women, children, and families in the Durham area. The donation will help fund the Durham County Rescue Mission's women's computer class, which teaches women living in the shelter advanced computer skills for future job opportunities as well as earning college credit. The check presentation will take place in conjunction with the ribbon cutting ceremony on Thursday, January 18, 1 p.m.

Store hours for the new Durham store are Monday through Saturday, from 9:00 a.m. to 8:00 p.m. and Sunday, 12 noon — 6:00 p.m. Store manager Antonio Moore will lead the Durham sales team, and the store phone number is 919-419-0620.

Verizon Wireless also services customers at the following Durham locations:

Streets at Southpoint
6910 Fayetteville Rd Suite 102
Streets at Southpoint Mall
Durham, NC 27713

Circuit City
3400 Westgate Drive
Durham, NC 27707

About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 57 million customers. The largest US wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, N.J., with 60,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.  

About Durham Rescue Mission
Founded in 1974, the Durham Rescue Mission is the oldest, largest, most extensive provider of services for homeless men, women, children, and families in Durham. Services offered include food, clothing, shelter (emergency and transitional housing), educational opportunities to complete GED, computer training, and counseling. Our structured environment aids in eliminating alcohol and other drug dependency.

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