TUCSON, AZ — In the first quarter of 2007, Verizon Wireless opened two new retail stores to better serve customers in southern Arizona.
West Point Crossing
1205 W. Irvington Rd.
Tucson, AZ 85714
10525 N. Oracle Rd.
Tucson, AZ 85737
About the stores:
- Expansive customer service area
- State-of-the-art self service center featuring bill payment kiosks
- Comprehensive overhead directional signage to speed shopping
- In the West Point Crossing Communications Store, a technical service center for guidance on technical issues; phone diagnoses and on the spot repair; and assistance with memory/phonebook transfers or software updates
- Also in the West Point Crossing location, an informational video display, providing information on the latest handsets and accessories, as well as wireless tips, roadside assistance service, customer service, Verizon Wireless network detail, account management options and much more
"These new stores reflect Verizon Wireless' continuing dedication to providing both new and existing customers with the most complete and satisfying wireless experience anywhere," said Tony Heyman, regional president for Verizon Wireless.
About the staff:
Southern Arizona customers can speak with Verizon Wireless' highly trained sales and service representatives about all their wireless needs, including wireless data services like e-mail or music, new lines or equipment.
Verizon Wireless Communications Stores are staffed for sales, customer service and technical support including providing sales and dedicated service to small business customers with up to 50 lines of service.
About the company's commitment:
Verizon Wireless is the only major carrier with a 30-day network Test Drive pledge that pays for calls if a customer isn't satisfied and switches to another carrier.
The company is committed to offering quality products and services on the nation's most reliable wireless network and top-quality customer service at more than 2,200 Verizon Wireless stores nationwide, including Verizon Wireless Communications Stores and Verizon Wireless Stores at Circuit City.
Customers can also shop and get account information by calling 1-800-2 JOIN IN or by going online at www.verizonwireless.com.
About Test Drive
Verizon Wireless recently introduced its 30-day Test Drive, an industry first that lets customers experience its network virtually risk-free for 30 days. If customers are not satisfied with their experience and take their number to another carrier, Verizon Wireless will refund their money for calls, equipment, activation fee and taxes. For more information about Verizon Wireless products and services, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go to www.verizonwireless.com.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 60.7 million customers. The largest US wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, N.J., with 66,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.