News Release

First Verizon Wireless Communications Store Opens In Ukiah, California

Company supports community with $5,000 contribution to local domestic violence agency

June 10, 2007

Heidi Flato
Heidi.Flato@VerizonWireless.com
925-279-6545

UKIAH, CA — To make shopping and service even more convenient for wireless customers, Verizon Wireless has opened a new retail store in Ukiah at 1214 Airport Park Boulevard, Suite A. The new store incorporates the latest in "hands-on" phone displays, service support, informational kiosks and more. The store will offer a wide range of wireless devices, as well as the latest voice and data services that run on the nation's most reliable wireless network.

The company has also donated $5,000 to Project Sanctuary, as part of the national Verizon Wireless HopeLine® program. Verizon Wireless collects no-longer-used wireless phones, batteries and accessories in any condition from any wireless service provider at our Communications Stores nationwide. Donated equipment is recycled in an environmentally safe way or refurbished and sold. Proceeds are used to provide cash grants and refurbished wireless phones, with airtime, to local shelters and non-profit organizations to aid domestic violence prevention and survivors. Project Sanctuary is the only domestic violence organization in Mendocino County, and serves more than 2,000 women, men and children annually.

The grand opening and check presentation will be marked with a ribbon cutting ceremony on Monday, June 11, starting at 12:00 noon. Local dignitaries, law enforcement leaders and community advocates are expected to participate in the event. Local residents are invited to attend and are encouraged to bring old cellphones and accessories they no longer use (from any wireless provider) for donation to the Verizon Wireless HopeLine program.

"We hope the community is as proud as we are of this state-of-the-art store that, along with our friendly and knowledgeable staff, will provide Ukiah residents with the best wireless experience," said Rich Garwood, Northern California and Nevada regional president for Verizon Wireless. "We are excited to be part of the Mendocino community and look forward to getting to know our neighbors and customers."

About the store

The new store, located at 1214 Airport Park Blvd., Suite A, incorporates new features to make shopping and service easier for customers.

  • Expansive customer service and technical support areas
  • State-of-the-art self service center featuring a bill payment kiosk
  • A video display, providing information on the latest handsets and accessories, as well as wireless tips and details about roadside assistance service, customer service, Verizon Wireless' network, account management options and much more
  • Comprehensive overhead directional signage to speed shopping

About the staff

Verizon Wireless Communications Stores are staffed for sales, customer service and technical support — including providing sales and dedicated service to small business customers with up to 50 lines of service.

Ukiah-area customers can speak with Verizon Wireless' highly trained sales and service representatives about all their wireless needs, including wireless data services like e-mail or music, new lines or equipment. Verizon Wireless hired local talent to staff the new Ukiah store.

About the company's commitment:

Verizon Wireless is committed to offering the best possible wireless experience — quality products and services on the nation's most reliable wireless network and superior customer service at more than 2,200 Verizon Wireless stores nationwide, including Verizon Wireless Communications Stores and Verizon Wireless Stores at Circuit City. Customers can also shop and get account information by calling 1-800-2 JOIN IN or by going online at www.verizonwireless.com.  

About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 60.7 million customers. The largest US wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, N.J., with 66,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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