VINELAND, NJ — Verizon Wireless has named April Fortuna manager of its retail location in the Cumberland Mall. Fortuna will be responsible for customer service, retail sales, inventory, merchandising and employee training for the store, located at 3849 Delsea Drive.
She will also oversee the Cumberland Mall location's HopeLine® wireless phone collection program. Through HopeLine, Verizon Wireless collects no-longer-used wireless phones, regardless of make, model or carrier, to be refurbished or recycled in an environmentally friendly way. Proceeds are donated to domestic violence prevention advocacy groups or used to purchase wireless phones with free airtime for use by survivors. Phone donations are accepted during store business hours, Monday through Saturday, 9 a.m. 9:30 p.m. and Sunday, 11:00 a.m. 6 p.m.
Previously, Fortuna was the assistant manager for the Cumberland Mall store. An employee of Verizon Wireless for three years, Fortuna began as a sales representative at the company's Circuit City location in Deptford. Currently, she is earning her bachelor's degree in Business online at the University of Phoenix. She resides in Williamstown.
Strong demand for Verizon Wireless products and services continued during the first quarter of 2007 as the company reported 1.7 million new customer additions. The company has added 9 million new customers in the past 15 months. Verizon Wireless also sustained its best-in-industry customer loyalty posting a customer turnover rate of 1.1% in the first quarter, well below the rate reported by the other major wireless carriers.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 60.7 million customers. The largest US wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, N.J., with 66,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.