News Release

Verizon Wireless Rolls Out Evolutionary Store Design In Nashua, New Hampshire

First of Its Design in New Hampshire, New Store Provides Enhanced Hands-On Experience for Customers

May 29, 2008

Mike Murphy
Michael.Murphy@VerizonWireless.com
781-932-1213Anne Elise O'Connor
Thomson Communications
Aeoc@thomsoncommunications.com
617-548-2765

NASHUA, NH — Verizon Wireless is breaking new ground in the U.S. wireless retail experience today with the introduction of its evolutionary store design in Nashua, N.H. The 3,900 square foot store, located at 611 Amherst Street, offers consumers a high-tech and hands-on experience with wireless voice, data, music, and video services.

The store design — incorporated in new Verizon Wireless stores around the country in 2008 — features a bright new design and integrates a number of innovative systems and operational enhancements designed to streamline the sales process and enhance the customer experience, including:

  • Notebook computers demonstrating BroadbandAccess, the company's high-speed wireless Internet service geared toward mobile professionals, business customers, and on-the-go college students. Verizon Wireless cell sites in New Hampshire and across New England offer wireless broadband connectivity.
  • A bill payment kiosk that allows customers to make account payments quickly and easily using checks, cash or credit/debit cards.
  • Customer service and technical support personnel, making it easy for customers to get account information, customer service and address technical issues from trained in-store staff.

"The new Nashua location provides increased customer service and shopping convenience to our New Hampshire customers," said Larry Flynn, Verizon Wireless district manager. "Increasing demand for Verizon Wireless products such as wireless broadband Internet, is driving our network and store expansions across New England."

The new design has been introduced in more than 100 new locations around the country, including Mansfield, Mass., and North Kingstown, R.I. The new design will be introduced in additional locations — either new or existing — throughout the rest of 2008.

This is the third Verizon Wireless location to open in New Hampshire in the month of May as the company recently opened stores inside the Circuit City in Keene and the BJ's Wholesale Club in Tilton. In April, authorized retailer Wireless Zone, featuring Verizon Wireless products and services, opened locations in Keene, N.H., and Brattleboro, Vt., while Go Wireless opened a new store in North Conway, N.H.

The new Verizon Wireless Communications Store is open Monday through Saturday, 9:00 a.m. to 9:00 p.m., and Sunday from 10:00 a.m. to 6:00 p.m., and can be reached at (603) 882-7989.

Verizon Wireless has invested more than $45 billion since it was formed to increase the coverage and capacity of its national network. Regionally, the company has invested nearly $2.2 billion into its New England network, including over $292 million in 2007 alone.

(Editor's Note: High-resolution images and broadcast-quality B-Roll of Verizon Wireless' evolutionary store design are available at www.verizonwireless.com/multimedia).

About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 67.2 million customers. Headquartered in Basking Ridge, N.J., with 69,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, go to: www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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