News Release

Demand Climbs For Wireless Voice, Multimedia And Internet Access In Hawaii

Verizon Wireless Adds a New 3G Cell Site on the Big Island to Stay Ahead of Growth

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November 6, 2008

Scott Charlston
Verizon Wireless
Scott.Charlston@verizonwireless.com
425-603-2894

HONOLULU, HI — Wireless users in more Hawaii locations are now experiencing expanded voice and data coverage thanks to the addition of a new cell site from Verizon Wireless.

The new site improves 3G coverage and call capacity for visitors at the Hawaii Volcanoes National Park and Jagger Museum and Observatory, where visitors can view the continuing eruption of Mt. Kilauea.

The recent expansion adds to Verizon Wireless' $17 million dollar investment in Hawaii year to date. Nationwide the company has invested nearly $48 billion since it was formed — $5.5 billion on average every year — to increase the coverage and capacity of its national wireless network and to add services like BroadbandAccess, V CAST, VZ Navigator(SM) and many more. The company now has the nation's largest 3G network.

"Our network expansion in Hawaii is just another example of how we invest to stay ahead of demand and to make sure that our customers enjoy a superior wireless experience," said Mark Yamauchi, director of sales for Hawaii.

"This consistent investment is a key reason Verizon Wireless has ranked first in customer loyalty in the industry in each of the last 16 quarters.*"

In the third quarter of 2008, the company delivered more than 80 billion text messages and nearly 1.5 billion picture/video messages. Customers also completed 43 million music and video downloads.

Verizon Wireless is the most widely used brand of service in wireless. The company now serves more than 70.8 million customers nationwide.

Other examples of company leadership include being first to offer nationwide plans with unlimited calling and the only provider to offer a 30-day network Test Drive pledge that pays for calls if a customer isn't satisfied and switches to another carrier.

Verizon Wireless' reputation as the nation's most reliable wireless network is supported by industry-leading redundancy and maintenance measures. This has proven particularly valuable during natural disasters and other emergencies across the country. Standard Verizon Wireless network-reliability features include battery back-up power at all facilities as well as generators installed at all switching facilities and many cell site locations. Only one wireless network is America's most reliable for calls, downloads and e-mails.

For more information about the company's network coverage, Test Drive from Verizon Wireless or any of our products and services, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go to www.verizonwireless.com.

* Loyalty claims based upon publicly available churn (customer turnover) figures.

About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 70.8 million customers. Headquartered in Basking Ridge, N.J., with 71,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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