News Release

Verizon Wireless Opens Its First Store In Newark, New Jersey

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January 18, 2009

David Samberg
David.Samberg@VerizonWireless.com
845-365-7212Kim Ancin
Kimberly.ancin@vivianipr.com  
845-429-3839

NEWARK, NJ — Verizon Wireless, the leading wireless company with the most reliable voice and data network, this week opened its newest "evolution" Communications Store in Newark.

The store, located at 744 Broad Street across from the Prudential building, is the first Verizon Wireless store in Newark and incorporates a new interactive retail design inviting consumers to experience wireless voice, data, music and video services in a sleek, full-service environment. Store hours are Monday through Saturday from 8 a.m. to 8:00 p.m., Saturday from 9 a.m. to 7 p.m. and Sunday from 11 a.m. to 6 p.m. The store phone number is 973-648-0760. Features of the new store include:

  • Over 3600 square-feet of retail, technical support and customer service space.
  • Interactive product and service demos available throughout the store.
  • Integrated systems and operational enhancements designed to streamline the sales process and increase customer satisfaction.
  • A check-in kiosk inviting customers to sign in on arrival and stay informed via monitors that track their place in the queue for service.
  • Roomy and easy to locate technical assistance and customer support area.

Staffed by knowledgeable wireless professionals, the new location offers Newark consumers and businesses a broad range of services and equipment, including VZ Navigator(SM) (Version 4.5) which adds traffic and gas station information to audible turn-by-turn directions and the popular Blackberry® Storm(TM). The Storm combines the powerful communications features, global connectivity and personal productivity advantages of the BlackBerry® platform with a revolutionary touch-screen technology that dramatically enhances the touch interface and enables easy and precise typing.

Store Manager Mariano Ortega encourages area residents to join the company in its efforts to help survivors of domestic violence by bringing no-longer-used wireless phones to the new store for donation to the company's HopeLine® phone recycling program. HopeLine collects used cell phones to be recycled or sold and donates the proceeds in the form of cash grants and pre-paid wireless phones to advocacy groups for use by survivors.

Verizon Wireless was the first wireless carrier in the nation to collect and recycle old cell phones, and has done so on behalf of survivors of domestic violence since January 1999 — first in New Jersey and then across the U.S. In October 2008, the company introduced UHopeLine, expanding its recycling efforts to college campuses. The first permanent collection sites were introduced at Rutgers University's New Brunswick campus late last year.

The new Newark Communications Store is the company's third retail location in Essex County, and one of more than 150 Verizon Wireless retail locations in the New York Metro area.

About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 83.7 million customers. Headquartered in Basking Ridge, N.J., with 85,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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