News Release

Stay Connected With Loved Ones Of All Ages Using Family Locator From Verizon Wireless

Updated Service Helps Families Keep in Touch for Safety, Scheduling and Managing Busy Lives

For customer inquiries, please call 800-922-0204 or go to
Contact Us

September 14, 2009

Debra Lewis
Debra.Lewis@VerizonWireless.com
908-559-7512

BASKING RIDGE, NJ — Families with busy lifestyles, changing schedules and concerns for safety often need ways to stay connected and safe. Verizon Family Locator, available now from Verizon Wireless, helps them do that and more.

Family Locator, which updates and replaces Verizon Wireless’ Chaperone® service, can help find a family member’s location for peace of mind, safety, scheduling or other reasons. Family Locator offers customers improved features and functionality to stay connected with loved ones of all ages, as well as simplified ways of purchasing and using the service, including:

  • Self-Serve through My Verizon: Customers registered at My Verizon can now sign up for Family Locator online (http://vzw.com/familylocator or www.myverizon.com) quickly and easily using an Activation Wizard, without visiting a store or calling customer service.
  • Increased options for smartphones: Customers can now use virtually any of Verizon Wireless’ smartphones on their Family SharePlans® as “locator” phones and can access Family Locator features from those devices, including locating their loved ones and changing their profiles from the mobile browser.
  • Enhanced Web experience: Customers will find an improved Family Locator Web experience, including viewing locations in 3-D bird’s eye, standard or aerial views; seeing scheduled location updates, which now provide the nearest address; and using a set-up wizard to create automated arrival and departure notifications, among other features.

To purchase Family Locator, customers must be on a Family SharePlan. The service is available for $9.99 per month for each phone to be located. The monthly subscription includes unlimited messaging and data usage through the Family Locator application, plus arrival and departure updates and use with VZ Navigator(SM) from both the mobile and desktop Web sites. A subscription to VZ Navigator is required for integrated use, and data usage may apply when downloading the applications.

Existing Chaperone customers can continue to use their Chaperone Parent and Child applications. All of their existing settings will be saved for use with Family Locator.

Family Locator is one of several tools in the Verizon Safeguards suite of products that helps Verizon Wireless customers manage the wireless phones and phone usage on their accounts. For information on Usage Controls, Content Filters, Spam Controls and more, visit www.verizonwireless.com/safeguards.

For more information on Verizon Family Locator, including a demo of the updated service, visit www.verizonwireless.com/familylocator.

About Verizon Wireless
Verizon Wireless operates the nation’s most reliable and largest wireless voice and data network, serving 87.7 million customers. Headquartered in Basking Ridge, N.J., with more than 87,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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