News Release

Readers' Choice: PCMag.com Readers Select Verizon Wireless as the Best for Cell Services

Company Atop the 2009 Service and Reliability Survey

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September 16, 2009

Tom Pica
Thomas.Pica@VerizonWireless.com
908-559-7516

BASKING RIDGE, NJ — Who has the best wireless service backed by customer service that’s among the highest rated in the industry? According to PCMag.comTM readers, Verizon Wireless does. The company topped the PCMag 2009 Service and Reliability Survey and received the Readers’ Choice Award for Cell Services.

Thousands of PCMag.com site visitors, who are all buyers of consumer electronics products, were asked to rate their favorite products and services across several industries from desktops and notebooks to cell phones and cell services. Verizon Wireless was among the best for cell phone coverage, customer service and call quality.

Alltel received the second highest overall score in the cell services category. In January, Verizon Wireless completed its acquisition of Alltel, expanding the nation’s most reliable wireless network and bringing together two award-winning companies.

Verizon Wireless operates the nation’s largest and most reliable wireless voice and 3G data network and offers quality products and services backed by its recognized customer service. To increase the coverage and capacity of its premier nationwide network and to add new services, Verizon Wireless has invested more than $50 billion since it was formed in 2000 – $5.5 billion on average every year. In each of the last four years, Verizon Wireless invested $6.5 billion or more to expand and advance its network.

For more information about the company’s network investment and ongoing enhancements, visit http://aboutus.vzw.com/bestnetwork/overview.html. To view video of Verizon Wireless’ network in action and hear customer testimonials about the company’s network, visit www.youtube.com/user/VerizonWirelessTV.

About Verizon Wireless
Verizon Wireless operates the nation’s most reliable and largest wireless voice and data network, serving 87.7 million customers. Headquartered in Basking Ridge, N.J., with more than 87,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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