BASKING RIDGE, NJ — From texting and making calls to downloading music and surfing the Web, Verizon Wireless customers can enjoy their favorite applications and track usage, all from their wireless phones or devices. Using available shortcuts, customers can access account and usage information whenever and wherever they want.
A new video from Verizon Wireless, “It’s Easy To Track Your Wireless Usage,” features store employees and customer service representatives explaining easy ways to check and monitor usage on any Verizon Wireless account.
The representatives show customers how to check their minute, data and text usage and view account balances simply and easily by dialing #MIN, #DATA or #BAL, respectively, and pressing send from their Verizon Wireless phones. The service includes a voice message report of current balances as well as a free text with the information.
“It’s Easy To Track Your Wireless Usage” is available now and can be viewed:
Verizon Wireless offers a variety of ways for customers to manage their wireless lives. Customers can turn to Verizon Wireless Express Services or Verizon Safeguards – available 24 hours a day, seven days a week – to gain visibility and control over their accounts and all accounts on their plans. For example:
- My Verizon – Customers can view account information, update their accounts, track usage and pay bills at their convenience from their computers, handsets or any Verizon Wireless Communications Store.
- Usage Controls – Parents can set voice and messaging allowances with free text notifications when a family member nears or reaches their limit; designate specific times of the day when family members are restricted from calling, messaging or using data on their cell phones; and create lists of blocked phone numbers to prevent unwanted incoming/outgoing calls and text/picture/video messages. The Usage Controls service is available for $4.99/month per line.
- Content Filters – Parents can sign up for free age-based content filters for Mobile Web, apps and other content to help ensure their children are accessing the entertainment that is rated appropriately for their age group.
More Information Available
For step-by-step directions on tracking mobile usage, visit the Verizon Wireless Support page and click on the posted “How To” video that meets your needs. Videos include:
With the nation’s largest and most reliable 3G network, a wide variety of smartphones and other wireless devices, and award-winning customer service, Verizon Wireless is a leader in customer satisfaction. For more information about Verizon Wireless, visit www.verizonwireless.com.
About Verizon Wireless
Verizon Wireless operates the nation’s fastest and most advanced 4G network and largest and most reliable 3G network, and serves more than 94 million customers. Headquartered in Basking Ridge, N.J., with 82,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.