News Release

Verizon Wireless Makes It Easy For Customers To Monitor And Manage Data Usage

Data Alerts for Smartphones Latest Addition in Account Management Lineup

For customer inquiries, please call 800-922-0204 or go to
Contact Us

July 6, 2011

Brenda Raney
Brenda.Raney@VerizonWireless.com  
908-559-7518

Tom Pica
Thomas.Pica@VerizonWireless.com
908-559-7516

BASKING RIDGE, NJ — Verizon Wireless smartphone and tablet customers have a variety of ways to monitor and manage their wireless data usage, including new text message alerts that will be sent to smartphone customers to help them keep track of monthly domestic data usage.

Starting this week, smartphone users will begin to receive free text message alerts when their data usage crosses thresholds of 50 percent, 75 percent, 90 percent, 100 percent and 110 percent of their data plans’ monthly allowances. Customers who are registered with My Verizon, the online account management tool, may also request email alerts and can add up to three additional email addresses to receive the notifications. My Verizon users also have the option of suppressing the 50 percent and 75 percent alerts. Email alerts for the same threshold levels are already available to tablet, netbook, PC card and Mobile Broadband device customers on usage-based plans.

Verizon Wireless offers a variety of free tools that customers can use to monitor and manage their accounts, including:

  • #DATA – Customers can check data usage by dialing #DATA and pressing send from Verizon Wireless phones to receive a free text message with the information.
  • My Verizon and My Verizon Mobile – Customers can monitor data usage directly from their handsets via My Verizon Mobile or online through My Verizon.
  • Data Usage Calculator – At verizonwireless.com, customers can learn about common features and activities that utilize data and determine estimated total monthly data usage using the Data Usage Calculator. It can be found by simply searching for “data usage calculator” on the Verizon Wireless website.
  • Data Usage Widget – Customers with data plans also can download a Data Usage Widget to most Android™ smartphones, BlackBerry® devices and tablets. The widget tracks usage with a quick glance at the phone screen and with one click connects to the customer’s My Verizon Mobile account.

Video Guides Available

Verizon Wireless has developed a series of video guides that offer tips for customers on how to manage their wireless lives, including:

Customers can also visit Verizon Wireless Support to view “How To” videos with step-by-step directions on different aspects of account management.

For more information about Verizon Wireless, visit www.verizonwireless.com.

About Verizon Wireless
Verizon Wireless operates the nation’s fastest, most advanced 4G network and largest, most reliable 3G network. The company serves 104 million total wireless connections, including more than 88 million retail customers. Headquartered in Basking Ridge, N.J., with 85,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

####