News Release

Verizon Wireless Opens New Snellville, Georgia, Retail Store To Better Serve Area Customers

Company Celebrates Grand Opening and Honors Partnership Against Domestic Violence with HopeLine Grant

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June 25, 2012

Kate Jay
Kate.Jay@VerizonWireless.com
678-339-4828

SNELLVILLE, GA — To better serve its customers, Verizon Wireless has relocated its Snellville retail store to a new, expanded, state-of-the-art building at 1937 Scenic Hwy N. Featuring the company’s new open floor plan design, the new location connects the service center and sales floor to offer added support for its customers.  The new store is open for business and will hold its official grand opening ribbon cutting ceremony on June 28 at 11:30 a.m. Representatives from the Gwinnett County Chamber of Commerce will be onsite to share in the celebration.

In honor of the grand opening of the new Snellville store, Verizon Wireless will present a $1,000 HopeLineSM grant to Partnership Against Domestic Violence (PADV) at the ribbon cutting ceremony. For 35 years, PADV, the largest nonprofit domestic violence organization in Georgia, has provided professional, compassionate and empowering support to battered women and their children in metro Atlanta. HopeLine is Verizon Wireless’ exclusive nationwide phone recycling program that distributes previously owned wireless phones to victims of domestic violence, supports non-profit domestic violence advocacy groups and provides an environmentally safe method for recycling phones.

The Snellville Verizon Wireless store features the company’s new open floor plan concept that removes the walls between the service area and sales floor, making the entire store one department designed to streamline the sales process and enhance the customer experience. The 4,000-square-foot store showcases a highly interactive retail concept and offers consumers a more high tech, hands-on experience, providing them with the latest and most innovative products and services.  The new Snellville store also features:

  • An open Demo Zone where customer interaction is guided by a product-savvy sales staff and where customers can get a sense of the look and feel of a broad range of equipment and services.
  • Oversized high-definition plasma screens showcasing the latest wireless multimedia applications such as V CAST and Get It Now®.
  • More than 65 working models of smartphones, tablets, netbooks and other devices for customers to handle and test.
  • Tablet check-in that enables customers to electronically keep their place in line while browsing the store. When they talk with a representative, their account background and reason for visiting the store will already be keyed up on the customer-service computer.
  • Bill Payment Kiosks that enables customers to pay their bills quickly and easily using checks, cash or credit/debit cards.
  • Consultations tables for one-on-one demos and device training sessions. 

“The new store in Snellville is double the size of the previous location, offering a greatly expanded space for both shopping and customer service,” says Jonathan LeCompte, president Verizon Wireless Georgia/Alabama Region. “Through our continued expansion of retail stores such as this one, Verizon Wireless exemplifies its commitment to providing our customers throughout Georgia with a unique and engaging shopping experience as well as easy access to customer service and technical support all in one place.”

Additional grand opening events for the Snellville community that are taking place throughout the weekend of June 28 – July 1, include live radio remotes, giveaways and special offers on select accessories. During the two radio remotes, with Star 94 on Friday, June 28 from 4 – 6 p.m. and V-103 on Sunday, July 1 from noon – 2 p.m., the Snellville store will be offering $50 off 4G smartphones.

The Snellville Verizon Wireless store is open Monday through Saturday 10:00 a.m. – 8:00 p.m. and Sunday Noon – 6:00 p.m. The telephone number is 770.979.0166.  Verizon Wireless Communications Stores offer a premier line of digital wireless phones and tablets in all price ranges, data services and accessories. 

About Verizon Wireless

Verizon Wireless operates the nation’s largest 4G LTE network and largest, most reliable 3G network. The company serves 93.0 million retail customers, including 88.0 million retail postpaid customers.  Headquartered in Basking Ridge, N.J., with 80,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD).  For more information, visit www.verizonwireless.com.  To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.


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