News Release

J.D. Power And Associates Ranks Verizon Wireless Highest In Network Quality In Mid-Atlantic Region Including The Philadelphia Tri-State Area

Wireless Network Performance Study Ranks Call, Messaging and Data Quality Based on Customer Surveys

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August 22, 2012

Sheldon Jones
Sheldon.Jones@VerizonWireless.com
215-638-5668
215-219-8890 (cell)

PHILADELPHIA, PA — When it comes to network quality in the Mid-Atlantic Region, which includes the Philadelphia Tri-State area, Verizon Wireless ranks highest among U.S. wireless providers, according to the latest J.D. Power and Associates 2012 Wireless Network Quality Performance Study℠, Volume 2.  Verizon Wireless’ Philadelphia Tri-State Region includes central and eastern Pennsylvania, southern New Jersey and Delaware.

The J.D. Power and Associates study measured network quality among all U.S. wireless service providers based on factors that impact overall carrier performance.  Approximately 27,000 wireless subscribers were surveyed by J.D. Power and Associates between January and June 2012 about their experiences with wireless voice, text messaging and data usage.  Based on their responses, Verizon Wireless performed significantly above the industry average in all six regions and ranked highest among national wireless companies in five regions.

“Today’s smartphones and tablets require a powerful network in order to make the most of all the features and functionality customers have come to expect from their wireless devices,” said regional president Mario Turco. “Verizon Wireless is firmly committed to providing customers here with the very best wireless experience, expanding, enhancing and maintaining our nationwide industry-leading wireless voice and data network.”

Verizon Wireless invests on average more than $6 billion annually in its national network and more than $70 billion nationally since it was formed to stay ahead of growing demand for the company’s voice and data services.  In the Philadelphia Tri-State Region, the company’s ongoing network investment totals more than $1.8 billion since 2000, including the continuing expansion and investment in its industry-leading 4G LTE technology that now covers more than 70 percent of the region.

Nationally, Verizon Wireless leads the way with the nation’s largest 4G LTE network, covering more than 75 percent of the U.S. population and supporting a wide array of 4G LTE-enabled devices, such as the Samsung Galaxy S® III and DROID INCREDIBLE 4G LTE by HTC, as well as Home Fusion Broadband, an in-home broadband service that harnesses the power of the Verizon Wireless 4G LTE network. 

For more information about Verizon Wireless, visit www.verizonwireless.com or follow Philadelphia Tri-State Region developments on Twitter at http://twitter.com/VZWSheldon.

About Verizon Wireless
Verizon Wireless operates the nation’s largest 4G LTE network and largest, most reliable 3G network. The company serves 94.2 million retail customers, including 88.8 million retail postpaid customers.  Headquartered in Basking Ridge, N.J., with 78,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD).  For more information, visit www.verizonwireless.com.  To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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