Sony WH-CH520 Wireless Headphone with Microphone
3.6 out of 5 rating
14 Reviews
Immerse yourself in your favorite tunes with the WH-CH520 Wireless Headphone with Microphone. This comfortable design is made to be lightweight for all-day wear. 360 Reality Audio boosts the quality of compressed music files and streaming music through DSEE. Make crystal-clear hands-free calls with the built-in mic. Multipoint connection allows you to swap between up to 2 devices at once. Find your headphones with Fast Pair and connect to your PC easily with Swift Pair. And, it's Google Assistant and Siri compatible.
Long lasting battery.
Your battery will outlast your favorite playlist with up to 50 hours of battery life.1 Plus, with quick charging you can top up quickly while on the go.
Go further with the app.
Customize your sound settings for high quality listening with EQ Custom through the Sony | Headphones Connect app.
¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
All specsLong lasting battery.
Your battery will outlast your favorite playlist with up to 50 hours of battery life.1 Plus, with quick charging you can top up quickly while on the go.
Go further with the app.
Customize your sound settings for high quality listening with EQ Custom through the Sony | Headphones Connect app.
¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Reviews
3.6
3.6 out of 5 rating
14 reviews
67% of reviewers recommend this product.
Sound quality is great but did not last long.
2 out of 5 rating
BProck . 1 month ago
Got these as a Christmas gift and after a couple months of use the left side earpiece fell off. There is no physical damage on o the headphones except where the earpiece rotates inside the headband. The wire is still intact and sound still works. Really liked these until they fell apart.
Sony North America Customer Support - 1 month ago
Hello BProck, While we are happy that you are pleased with the audio quality of our WHCH520, we regret to hear that the left side of the earpiece fell off just a couple of months of usage. This is usually not the case with our WHCH520. We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: Sony.com Username: Telephone Number: Model Number: Issue: Sincerely, Marcosony.com Originally posted on sony.com
Great sounds and quality for a reasonable price.
5 out of 5 rating
Rockrob91 . 1 month ago
Yes, I'd recommend this product.
Best headphones I have bought for a reasonable price. It stays charged and never gets low no matter how much I listen to them. Really..
Sony North America Customer Support - 1 month ago
Hi Rockrob91, Perfect! We're thrilled to hear that you're enjoying the exceptional battery life of your Sony WHCH520 headphones. Thanks for choosing Sony! -Samsony.com Originally posted on sony.com
Features
- Up to 50 hours of battery life¹
- Great sound quality with customizable EQ settings
- Works with the Sony | Headphones Connect App
- Comfortable all-day listening
- DSEE high quality sound
- Crystal clear hands-free calling with built-in mic
- Multipoint connection
- Fast Pair
- Swift Pair
- 360 Reality Audio
- Siri/Google Assistant compatible
Specs
- Dimensions: 6.9 x 1.6 x 8.0 in.
- Weight: 11.2 oz.
SKU#
SKU#
WHCH520B
What's in the box
- Sony WH-CH520 Wireless Headphone with Microphone
- USB A to USB C adapter
- Manual
Sony WH-CH520 Wireless Headphone with Microphone Reviews
3.6
3.6 out of 5 rating
14 reviews
67% of reviewers recommend this product.
Sound quality is great but did not last long.
2 out of 5 rating
BProck . 1 month ago
Got these as a Christmas gift and after a couple months of use the left side earpiece fell off. There is no physical damage on o the headphones except where the earpiece rotates inside the headband. The wire is still intact and sound still works. Really liked these until they fell apart.
Sony North America Customer Support - 1 month ago
Hello BProck, While we are happy that you are pleased with the audio quality of our WHCH520, we regret to hear that the left side of the earpiece fell off just a couple of months of usage. This is usually not the case with our WHCH520. We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: Sony.com Username: Telephone Number: Model Number: Issue: Sincerely, Marcosony.com Originally posted on sony.com
Great sounds and quality for a reasonable price.
5 out of 5 rating
Rockrob91 . 1 month ago
Yes, I'd recommend this product.
Best headphones I have bought for a reasonable price. It stays charged and never gets low no matter how much I listen to them. Really..
Sony North America Customer Support - 1 month ago
Hi Rockrob91, Perfect! We're thrilled to hear that you're enjoying the exceptional battery life of your Sony WHCH520 headphones. Thanks for choosing Sony! -Samsony.com Originally posted on sony.com
Great product when working.
2 out of 5 rating
Hdksla . 2 months ago
Item defective after 2 months use and difficult claims process
Sony North America Customer Support - 1 month ago
Hi Hdksla, This is not the experience that we want you to have. Your feedback is extremely important to us and is very much appreciated. We would like to know more about what happened and help out. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number: Sincerely, -Ralphsony.com Originally posted on sony.com
Still figuring it out bud luv them
5 out of 5 rating
Ant909 . 3 months ago
Yes, I'd recommend this product.
I got these a week ago love them wish 8 would have got them weeks ago
Sony North America Customer Support - 3 months ago
Hi Ant909, Congratulations on your new Sony WHCH520 headphones! We're glad that you're satisfied with your purchase. Thanks for choosing Sony! -Samsony.com Originally posted on sony.com
Can’t get any better than this
5 out of 5 rating
Loopy Loo 831 . 3 months ago
Yes, I'd recommend this product.
It’s been the only the second day owning them and I super love them. Especially for the price. Thank you Sony. Keep doing what you guys are doing. Excel!!!!
Sony North America Customer Support - 3 months ago
Hi Loopy Loo 831, You are very much welcome. We are thrilled to hear that you love your new Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincentsony.com Originally posted on sony.com
Breaks easy
1 out of 5 rating
cwcwcw . 5 months ago
Bought two pairs now, both have had ear cups breaking off of the headband with little to no pressure
Sony North America Customer Support - 5 months ago
Hi cwcwcw, Thank you for reaching out to us. We're sorry to hear if the earcups are breaking off the headband. This is definitely not the experience we want you to have with our product. Allow us to help and do the best possible for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com: Name: Sony.com Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Krissony.com Originally posted on sony.com
Product is dead in a month
1 out of 5 rating
KC4444444 . 5 months ago
I bought this a month ago and seemed dead. It would not turn on. I tried to reset with +- button and then tried to do the factory setting with the power button and - button. Nothing worked. I will check with the manufacturer's warranty. Hoping to get some help from Sony.
Sony North America Customer Support - 5 months ago
Hi KC4444444, Thank you for reaching out to us. We're sorry to hear that your headphones won't turn on. This is definitely not the experience we want you to have with our product. We really appreciate your time and effort in troubleshooting the unit. We understand that you already reset and initialize the headset to restore factory settings but still not working. You may want to try these additional troubleshooting steps that may help resolve if your headphones won't turn on: Make sure the battery is fully charged. Be sure to use the supplied USB Type-C cable. When charging with a USB AC adaptor - Make sure that the USB AC adaptor is firmly connected to the AC outlet. - When using a commercially available USB AC adaptor, use one capable of supplying an output current of 0.5 A (500 mA) or more. When charging with a computer - Check that the supplied USB Type-C cable is properly connected to the USB port of the computer. The headset cannot be turned on while charging the battery. Remove the USB Type-C cable and turn on the headset. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com: Name: Sony.com Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Krissony.com Originally posted on sony.com
Great pair of headphones
5 out of 5 rating
Galaxystar84 . 7 months ago
Yes, I'd recommend this product.
Ideally I bought these to exercise and so they're great I just had to make sure I don't get too much water in them from sweating when working out but they work well
Sony North America Customer Support - 7 months ago
Hi Galaxystar84, Great! We're thrilled to hear that you're enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erinsony.com Originally posted on sony.com
Not bat for the price range.
4 out of 5 rating
Jaspol . 7 months ago
Yes, I'd recommend this product.
Over all I do like the way the feel on my head. The controls are not easy to distinguish by feel because the power and volume are close together. I wish the ear cups were bigger to fit over my ears not on them. The battery last a very long time over 5 hours and only went down to 70%. The charging cable is way to short it should be at least 12 inches. The battery charged up in about 1 hour. The sound quality is also good. I use the head set listing to the TV quite a bit and after about 4 or five hours i have to remove them because they are a bit tight. I would recommend them to anyone not wanting to buy expensive headphones.
Sony North America Customer Support - 7 months ago
Hi Jaspol, Thank you so much for taking the time out to share your experience with us! We're glad to hear you like the comfortable fit, great sound quality, and long battery life of your new headphones. We appreciate and taken note of your feedback with regard the control buttons, earcups, and charging cable. Sony values the opinions of customers and is always striving to provide the best experience possible. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for your recommendation and for purchasing Sony. - Krissony.com Originally posted on sony.com
Best Headphones Ever!
5 out of 5 rating
Laura J . 7 months ago
Yes, I'd recommend this product.
Unfortunately, I lost my last pair of Sony headphones that I had for years, and I have to admit I didn't even consider another brand. I bought these and they are so awesome! They're an updated version of my old ones, but with even better features, like the 50 hour battery life and the new app's equalizer. These are the best headphones I've ever owned, and I'm so glad I bought them!
Sony North America Customer Support - 7 months ago
Hello Laura J, Awesome! We're glad that even after you lost your previous pair, you still purchased another Sony headphone. We're happy that you are enjoying the new features of our Sony WHCH520 as well as the battery life. You even managed to check the Sony | Headphones Connect app for the Equalizer settings. That's great! With the WHCH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and for being a Sony loyal customer. Enjoy! - Marcosony.com Originally posted on sony.com
Sony WH-CH520 Wireless Headphone with Microphone FAQs
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