Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 5
Samsung Galaxy S® 5
Samsung Galaxy S® 4
Apple® iPhone® 4s
DROID RAZR M by MOTOROLA
Apple® iPhone® 5s
Apple® iPhone® 4
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Samsung Galaxy S® III
DROID MAXX by MOTOROLA
LG G2
Droid Turbo in Ballistic Nylon
Samsung Galaxy Note® 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G3
Droid Turbo by Motorola
DROID MINI by MOTOROLA
LG Cosmos™ 3
Verizon Ellipsis™ 7
HTC One® (M8)
Pantech 4G LTE Global USB Modem UML290
LG Revere® 3
Verizon Ellipsis™ Jetpack®
Samsung Convoy™ 3
Samsung Gusto® 3
Samsung Network Extender
LG G Pad 8.3 LTE
Nokia Lumia 928
Nokia Lumia Icon
LG Extravert™ 2
HTC One®
DROID ULTRA by MOTOROLA
Verizon Wireless Home Phone
Moto X™ by Motorola
DROID RAZR by MOTOROLA
Samsung Galaxy S® 4 mini
DROID RAZR MAXX HD by MOTOROLA
LG Exalt™
Samsung Galaxy Note® II
Brigadier™ by Kyocera
Casio G'zOne Commando® 4G LTE
Casio G'zOne Commando®
Samsung Brightside™
Jetpack® MiFi® 6620L
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router with Voice
Moto G™ by Motorola
DROID DNA by HTC
BlackBerry® Bold™ 9930 smartphone
Lucid™ by LG
DROID 4 by MOTOROLA
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity® III
DROID RAZR HD by MOTOROLA
Samsung Gusto® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® III mini
Lucid™3 by LG
Apple® iPad® Air™
BlackBerry® Z10 smartphone
Windows Phone 8X by HTC
Apple® iPad® 2
LG Optimus Exceed™ Prepaid
BlackBerry® Q10 smartphone
Moto X™ (2nd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
DROID INCREDIBLE 4G LTE by HTC
Verizon 4G LTE USB Modem UML295
Verizon 4G LTE USB Modem 551L
iPad® Air 2
Samsung ATIV SE™
Samsung Galaxy Stellar™
Casio G'zOne Ravine® 2
Samsung Convoy™ 2
LG Cosmos™ 2
DROID X by MOTOROLA
Enact™ by LG
Samsung Intensity® II
DROID BIONIC by MOTOROLA
Galaxy Nexus by Samsung
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DROID INCREDIBLE 2 by HTC
LG Octane™
HTC One® (M8) for Windows®
Sony Xperia® Z3v
Lucid™2 by LG
HTC Rezound™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Wireless USB760 Modem
HTC One® remix
LG G Vista
Pantech Hotshot™
LG Cosmos™
LG Extravert™
Ellipsis™ 8
LG Revere® 2
BlackBerry® Z30 smartphone
Samsung Gusto®
LG 4G LTE USB Modem VL600
LG Revere®
Samsung Convoy™
Samsung Galaxy™ Stratosphere™ II
LG enV®2
THUNDERBOLT™ by HTC
LG enV®3
Spectrum™ 2 by LG
DROID INCREDIBLE by HTC
Sony Xperia® Z2
HTC Rhyme™
Samsung Haven™
Moto X™ - Designed by You
Pantech Marauder™
DROID X2 by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID CHARGE by SAMSUNG
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Casio G'zOne Boulder®
Pantech Breakout™
LG VX8300
Samsung Illusion™
DROID 3 by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
Motorola RAZR V3m
Pantech Perception™
BlackBerry® Bold 9650 smartphone
Samsung Fascinate™
Verizon 4G LTE Broadband Router
Intuition™ by LG
LG Optimus Zone™
HTC One® max
Motorola MOTO™ W755
Verizon Wireless USB720 Modem
Apple® iPad® with Wi-Fi + 4G
Google Nexus 7
LG Cosmos™ Touch
Motorola Barrage™
Samsung Galaxy Tab® 4 (8.0)
Spectrum™ by LG
Jest™
Samsung Galaxy Note® Pro
Luge™ by Motorola Prepaid
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® S
Nokia Lumia 2520
LG VX5500
BlackBerry® Curve™ 9330 smartphone
HTC Desire® 612
Verizon SureResponse®
Revolution™ by LG
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
Verizon Wireless AirCard® 595U USB Modem
LG enV® TOUCH
Samsung Galaxy Legend™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® 4 (10.1)
Samsung SCH-u340
Samsung ATIV Odyssey™
DROID by MOTOROLA
Apple® iPad® mini with Retina display
Samsung Intensity®
Apple® iPad® with Retina display
Pantech Crux™
Samsung Galaxy Tab®
Samsung Alias™ 2
Samsung Knack™
BlackBerry® Tour™ 9630 smartphone
BlackBerry® Storm2™ 9550 smartphone Prepaid
LG Migosm
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
LG Chocolate® Touch
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Verizon Wireless PC5750 PC Card
Casio G'zOne Ravine® 2 Non-Camera
BlackBerry® Curve™ 8530 smartphone
LG Vortex™
DROID PRO by MOTOROLA
LG Ally™
iPad® mini 3
LG Enlighten®
Casio G'zOne Rock™
Sony Xperia® PLAY
LG Voyager™
LG VX8350
LG VX5400
Dell™ Vostro™ V13 Laptop
Gear S®
Casio G'zOne Brigade®
Delphi Connect
LG Clout™
BlackBerry® Curve™ 8330 smartphone
LG VX5200
LG enV®
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® 3
LG VX5300
BlackBerry® Bold™ 9930 smartphone without camera
LG VX8700
LG VX3300
LG Dare™
Casio EXILIM
BlackBerry® Curve™ 9310 smartphone
HP® Pavilion dm1-3010nr Notebook
BlackBerry® Pearl™ Flip 8230 smartphone
Gateway® LT2016u Netbook
LG VX6100
LG Chocolate®
LG VENUS™
LG VX8100
LG VX9400
HP® Mini 311-1037NR Netbook
BlackBerry® 8830 World Edition smartphone
LG VX3100
LG Fathom®
LG VX3200
LG VX6000
Compaq® Mini CQ10-688nr Netbook
LG VX8600
HP® Mini 110-1046NR Netbook
LG Glance™
LG Versa™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX3450
LG VX4500
Kyocera KX414
Kyocera KX444
LG VX4650
LG V
Kyocera K323
Kyocera SE47
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
Motorola Entice™
LG Decoy®
Motorola V276
Motorola V325
Verizon Wireless PN-300
Samsung SCH-a630
LTE Internet (Installed)
LG Chocolate®
Motorola XOOM™
Verizon Wireless CDM 7075
Pantech Caper™ Prepaid
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
Verizon Wireless USB760 Modem
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola E815
Kyocera KPC650
Kyocera KX1v
Motorola MOTO Q™ music 9m
Nokia 6256i
Motorola T720
LG VX10
Sharp KIN™ ONE
Sharp KIN™ TWO
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
Ellipsis™ Jetpack® MHS800L
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Samsung SCH-a850
Samsung SCH-n330
Transpyre™ Prepaid
Samsung SCH-u540
Samsung Galaxy Tab® (7.7)
Motorola Krave™ ZN4
SCH-u410 Prepaid
GizmoPal™
Samsung SCH-u620
Motorola Adventure™ V750
Pantech PN-820
Verizon Wireless AirCard® 595
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Motorola Q™
Motorola MOTORIZR Z6tv
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
Galaxy Note® Edge
Nokia 2605 Mirage
Motorola W385
HP® Mini 210-1076NR Netbook
Motorola W315
Motorola V325xi
Motorola V325i
LG Optimus Exceed™ 2
Samsung Alias™
Nokia 2366i
Motorola MOTO™ Z6c World Edition
Motorola MOTO™ VU204
Samsung Galaxy Tab® (10.1)
Samsung SCH-a670
Samsung SCH-a650
Samsung Omnia® II
LG VX4600
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Pantech Jest™ 2
BlackBerry® 7750
Kyocera 7135 Smartphone
Verizon Wireless Escapade®
Verizon Wireless CDM8975
Samsung Saga™
Motorola C333
Samsung Reality™
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Samsung Smooth™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V265
Motorola T300p
Kyocera K404
Motorola V710
Nokia 7705 Twist™
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
LG VX7000
Samsung N150 Netbook
Moto X™ - Designed by You (2nd Generation)
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Verizon Wireless G'zOne Type-S
Samsung FlipShot®
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
DROID XYBOARD 10.1 by MOTOROLA
Nokia 2128i
Motorola T730
LG VX4400B
Kyocera KWC 2325 Prepaid
Samsung i700 Pocket PC
Blackberry Classic Non Camera
Samsung Galaxy Core Prime™
Blackberry Classic
Kyocera KWC 2325
Samsung SCH-a310
Samsung SCH-a530
Motorola V60s
Sharp KIN™ TWOm
Sharp KIN™ ONEm
Nokia 2285
Lumia 2520 Prepaid
Motorola V120e
Sierra Wireless AirCard® 555D
HTC Merge®
Samsung Gleam®
Verizon Wireless USB727 Modem
Motorola XOOM™ 4G LTE
Samsung Juke
Nokia 6215i
Nokia 6015i Prepaid
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Samsung Galaxy Note® 10.1 2014 Edition
HTC® Ozone™ with TALKS™ for Verizon Wireless
DROID Eris by HTC
Samsung SCH-a870
Motorola DEVOUR™ with MOTOBLUR™
Nokia 6236i
Samsung SCH-i730
Samsung Rogue™
Samsung Renown™
Samsung SCH-u410
Samsung SCH-u430
Motorola MOTOSLVR L7C
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
BlackBerry® 7250
Samsung SCH-u550
Verizon Wireless USB1000 Global USB Modem
LG VX4700
LG VX8000
Verizon Wireless Razzle™
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
Pantech PN-210
Motorola RAZR V3c
Samsung Gem™
Verizon Wireless V740 ExpressCard
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Samsung Zeal™
Motorola CITRUS™
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Apple® iPad®
Pantech PN-215
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola V65p

Activation & Initial Setup

Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Phone - New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Activating Your 4G LTE Smartphone
[How to Use Guide]
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Enable/Disable User Account Control (UAC) - Windows® Vista
[Device-Specific Instructions]
Equipment Protection FAQs
[FAQs]
Learn about the options we offer to insure your device and replace lost, stolen or damaged devices.
Getting Started With Your New Verizon Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 4:01
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 2:59
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:38
Initial Activation and Setup - Pantech Breakout™
[Device-Specific Instructions]
Initial Activation and Setup - Softcard® - Android™
[Device-Specific Instructions]
Initial Setup - Caller Name ID
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Adding Additional Accounts
[Interactive Simulation]
Learn how to add additional accounts to your Breakout.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.
Verizon Cloud Content Transfer For Current Customers
[Video]
Verizon customers with a new device can easily copy contacts, photos, music and more from the old device with Verizon Cloud Content Transfer. See the steps in this video.
Length: 2:44
Verizon Cloud Content Transfer For New Customers
[Video]
As a new customer, you can easily copy contacts, photos, music and more from your old device with Verizon Cloud Content Transfer. Watch this video to learn how.
Length: 3:05
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.

Battery & Power

Battery Inserting/Removing - Pantech Breakout™
[Device-Specific Instructions]
Battery Issues - Battery Life
[Device-Specific Instructions]
Battery Issues - Battery Usage
[Device-Specific Instructions]
This outlines potential causes of battery issues (device not charging/holding a charge, short battery life). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Issues - Charging Habits - Non-Removable Battery Devices
[Device-Specific Instructions]
Battery Issues - Charging Habits - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Manager - Pantech Breakout™
[Device-Specific Instructions]
Battery Overview - Pantech Breakout™
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Troubleshooting Checklist - Apple/Android™ Smartphones
[Device-Specific Instructions]
Enable/Disable Fast Boot - Pantech Breakout™
[Device-Specific Instructions]
Extend Battery Life - Pantech Breakout™
[Device-Specific Instructions]
Soft Reset - Pantech Breakout™
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.

Bluetooth

Add a Bluetooth® COM Port (Incoming) - Windows®
[Device-Specific Instructions]
Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Bluetooth® Discovery Mode (Windows®)
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Macintosh OS X
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Pantech Breakout™
[Device-Specific Instructions]
Bluetooth® On/Off - Pantech Breakout™
[Device-Specific Instructions]
Bluetooth® Setting - Delphi Connect - Android Device Portal
[Device-Specific Instructions]
Create a Paired Connection - Macintosh® OS X
[Device-Specific Instructions]
Create a Paired Connection - Windows® XP / Vista
[Device-Specific Instructions]
Delete a Paired Bluetooth® Connection - Pantech Breakout™
[Device-Specific Instructions]
Ensure the Bluetooth Device is Compatible with the Bluetooth Handheld
[Device-Specific Instructions]
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Pantech Breakout - Bluetooth Car Kit
[PDF]
Pantech Breakout - Bluetooth Car Kit
Pantech Breakout™ Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your Breakout with your Bluetooth headset.
Pantech Breakout™ Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Explore how to turn Bluetooth functionality on and off on your Breakout.
Send Contact via Bluetooth® - Pantech Breakout™
[Device-Specific Instructions]
Using the Bluetooth Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...

Calling & Dialing

Add a Speed Dial - Pantech Breakout™
[Device-Specific Instructions]
Airplane/Standalone Mode - Pantech Breakout™
[Device-Specific Instructions]
Call and Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - Pantech Breakout™
[Device-Specific Instructions]
Dial a Number - Pantech Breakout™
[Device-Specific Instructions]
DTMF - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Dialing by Voice
[Interactive Simulation]
An interactive guide to dialing by voice on your on your Breakout Smartphone.
Pantech Breakout™ Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your Breakout Smartphone.
Pantech Breakout™ Simulator: Placing a Call to a Contact
[Interactive Simulation]
Explore how to place a call to a contact using your Breakout.
Pantech Breakout™ Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Breakout to call a new number.
Pantech Breakout™ Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your Breakout Smartphone.
Place a Conference Call
[Device-Specific Instructions]
Place a Conference Call - Pantech Breakout™
[Device-Specific Instructions]
Placing an International Call
[Device-Specific Instructions]
Redial - Pantech Breakout™
[Device-Specific Instructions]
Turn Call Forwarding On/Off from Device
[Device-Specific Instructions]
This provides instructions to start/stop forwarding calls to another number. This may also help if you can't receive calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Voice Activated Dialing - Pantech Breakout™
[Device-Specific Instructions]

Camera, Photos & Videos

Back Up Media - Backup Assistant Plus - Pantech Breakout™
[Device-Specific Instructions]
Camera Settings - Pantech Breakout™
[Device-Specific Instructions]
Digital Living Network Alliance® (DLNA) Information
[Device-Specific Instructions]
Download Pictures / Videos - Backup Assistant Plus - Pantech Breakout™
[Device-Specific Instructions]
Enable/Disable HDMI - Pantech Breakout™
[Device-Specific Instructions]
Net Media (DLNA) - Pantech Breakout™
[Device-Specific Instructions]
Net Media (DLNA) Settings - Pantech Breakout™
[Device-Specific Instructions]
Net Media On / Off (DLNA) - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Change Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to switch from the rear to the front-facing camera while recording a video with your Breakout.
Pantech Breakout™ Simulator: Changing from Rear to Front-Facing Camera
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera while taking a picture with your Breakout.
Pantech Breakout™ Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Breakout.
Pantech Breakout™ Simulator: Set Picture as Wallpaper
[Interactive Simulation]
Explore how to set your pictures as your Breakout's wallpaper.
Pantech Breakout™ Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your Breakout.
Pantech Breakout™ Simulator: Sharing a Video
[Interactive Simulation]
Explore how to share videos using your Breakout.
Pantech Breakout™ Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Breakout.
Pantech Breakout™ Simulator: Zooming In and Out
[Interactive Simulation]
A step-by-step guide for zooming the camera in and out on your Breakout Smartphone.
Pantech Breakout™ Simulator: Zooming In and Out
[Interactive Simulation]
An interactive guide for zooming a video in and out on your Breakout Smartphone.
Play Media (DLNA) - Pantech Breakout™
[Device-Specific Instructions]
Record and Share a Video - Pantech Breakout™
[Device-Specific Instructions]
Share a Picture from the Gallery - Pantech Breakout™
[Device-Specific Instructions]
Share a Video from the Gallery - Pantech Breakout™
[Device-Specific Instructions]
Share Media (DLNA) - Pantech Breakout™
[Device-Specific Instructions]
Switch Camera (Front / Rear View) - Pantech Breakout™
[Device-Specific Instructions]
Take and Share a Picture - Pantech Breakout™
[Device-Specific Instructions]
Transfer Pictures/Videos - Pantech Breakout™
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your Pantech Breakout and your computer/PC, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Upload Pictures/Videos - Backup Assistant Plus - Pantech Breakout™
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
Video Camera Settings - Pantech Breakout™
[Device-Specific Instructions]
View Pictures/Videos (via an external HDMI device) - Android™
[Device-Specific Instructions]
View Pictures/Videos (via an external HDMI device) - Pantech Breakout™
[Device-Specific Instructions]
View Pictures/Videos - Pantech Breakout™
[Device-Specific Instructions]

Contacts

Access Contacts - Pantech Breakout™
[Device-Specific Instructions]
Add a Contact - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Add to Contacts - Caller Name ID
[Device-Specific Instructions]
Add to Contacts Settings - Caller Name ID
[Device-Specific Instructions]
Back Up Contacts - Backup Assistant - Pantech Breakout™
[Device-Specific Instructions]
Back Up Contacts - Verizon Cloud - Android™ Smartphone
[Device-Specific Instructions]
Caller-ID Image - Pantech Breakout™
[Device-Specific Instructions]
Contact Display Options - Pantech Breakout™
[Device-Specific Instructions]
Create a New Contact via Visual Voice Mail - Pantech Breakout™
[Device-Specific Instructions]
Delete a Contact - Pantech Breakout™
[Device-Specific Instructions]
Delete Duplicate Contacts - Microsoft® Outlook
[Device-Specific Instructions]
Edit a Contact - Pantech Breakout™
[Device-Specific Instructions]
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Export Contacts to a SIM Card - Pantech Breakout™
[Device-Specific Instructions]
Forward Contacts to Voice Mail - Pantech Breakout™
[Device-Specific Instructions]
Import Contacts - Android™ - Backup Assistant
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts from an SD Card - Pantech Breakout™
[Device-Specific Instructions]
Import/Export Contacts from a Comma Separated Values (*.csv) / vCard Files - Macintosh Address Book
[Device-Specific Instructions]
Link/Merge Contact Information - Pantech Breakout™
[Device-Specific Instructions]
Manage Contacts - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Manage Contacts - Pantech Breakout™
[Device-Specific Instructions]
Manage Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
To add, edit, import, export, delete and print your contacts via the Verizon Cloud website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Pantech Breakout™ Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your contact list in your Breakout.
Pantech Breakout™ Simulator: Adding a Contact to a Group
[Interactive Simulation]
A step-by-step guide for adding a contact to a group on your Breakout Smartphone.
Pantech Breakout™ Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact in your Breakout contact list.
Pantech Breakout™ Simulator: Adding and Deleting Quick Contacts
[Interactive Simulation]
An interactive guide for adding and deleting quick contacts on your Breakout Smartphone.
Pantech Breakout™ Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Breakout Smartphone.
Pantech Breakout™ Simulator: Assigning a Speed Dial
[Interactive Simulation]
Explore how to assign a speed dial on your Breakout Smartphone.
Pantech Breakout™ Simulator: Sharing Contact Information
[Interactive Simulation]
A visual guide for sharing contact information on your Breakout Smartphone.
Pantech Breakout™ Simulator: Viewing Missed Calls and Adding as a Contact
[Interactive Simulation]
Discover how to view missed calls and add a missed call as a contact on your Breakout Smartphone.
Restore Contacts - Backup Assistant - Pantech Breakout™
[Device-Specific Instructions]
Send Contact via Bluetooth® - Pantech Breakout™
[Device-Specific Instructions]
Separate Contact Information - Pantech Breakout™
[Device-Specific Instructions]
Transfer Your Contacts and Media
[Online Tool]
Find out how to transfer your contacts, pictures, videos and songs from your old phone to your new one with this helpful online tool.

Device Settings

Adjust Brightness Settings - Pantech Breakout™
[Device-Specific Instructions]
Adjust Display Settings - Pantech Breakout™
[Device-Specific Instructions]
Airplane/Standalone Mode - Pantech Breakout™
[Device-Specific Instructions]
Automatic Restore - Pantech Breakout™
[Device-Specific Instructions]
Call Timer - Pantech Breakout™
[Device-Specific Instructions]
DTMF - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Adjusting Brightness
[Interactive Simulation]
Explore how to adjust the camera's brightness on your Breakout.
Pantech Breakout™ Simulator: Adusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Breakout Smartphone by adjusting your screen timeout.
Pantech Breakout™ Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Breakout Smartphone.
Pantech Breakout™ Simulator: Changing the Ringtone
[Interactive Simulation]
Explore how to change the ringtone on your Breakout Smartphone.
Pantech Breakout™ Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Breakout to silent.
Pantech Breakout™ Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Breakout to airplane mode.
Pantech Breakout™ Simulator: Turning the Device On and Off
[Interactive Simulation]
Explore how to power your Breakout Smartphone on and off.
System Select - Pantech Breakout™
[Device-Specific Instructions]
Touchscreen Settings - Pantech Breakout™
[Device-Specific Instructions]

Email/Gmail

Add a Personal (POP/IMAP) Account - Pantech Breakout™
[Device-Specific Instructions]
Add an Existing Google™ Account - Pantech Breakout™
[Device-Specific Instructions]
Change Password - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Compose and Send a Gmail™ Message - Pantech Breakout™
[Device-Specific Instructions]
Compose and Send a Message - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Compose and Send an Email Message - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Compose and Send an Email Message - Pantech Breakout™
[Device-Specific Instructions]
Configure Preferences - Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Corporate Email (Exchange Activesync®) Common Settings - Pantech Breakout™
[Device-Specific Instructions]
Corporate Email (Exchange Activesync®) Data Usage Settings - Pantech Breakout™
[Device-Specific Instructions]
Corporate Email (Exchange Activesync®) Notification Settings - Pantech Breakout™
[Device-Specific Instructions]
Corporate Email (Exchange Activesync®) Signature Settings - Pantech Breakout™
[Device-Specific Instructions]
Corporate Email (Exchange Activesync®) Sync Settings - Pantech Breakout™
[Device-Specific Instructions]
Create a New Google™ Account - Pantech Breakout™
[Device-Specific Instructions]
Delete a Gmail™ Message - Pantech Breakout™
[Device-Specific Instructions]
Delete an Email Message - Pantech Breakout™
[Device-Specific Instructions]
Download and Install Good Mobile Messaging - Android™
[Device-Specific Instructions]
Email Account Notification Settings - Pantech Breakout™
[Device-Specific Instructions]
Email Account Password and Server Settings - Pantech Breakout™
[Device-Specific Instructions]
Email Message Folders - Pantech Breakout™
[Device-Specific Instructions]
Email Message Limit Settings - Pantech Breakout™
[Device-Specific Instructions]
Email Signature - Pantech Breakout™
[Device-Specific Instructions]
Gmail™ Auto Signature - Pantech Breakout™
[Device-Specific Instructions]
Gmail™ Notifications - Pantech Breakout™
[Device-Specific Instructions]
Gmail™ Synchronization - Pantech Breakout™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Manually Set Up Corporate Email (Exchange ActiveSync®) - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Accessing the Universal Inbox
[Interactive Simulation]
An interactive guide for accessing the universal inbox features of your Breakout.
Pantech Breakout™ Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your Breakout.
Pantech Breakout™ Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to your email using your Breakout Smartphone. .
Pantech Breakout™ Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your Breakout.
Pantech Breakout™ Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Breakout.
Pantech Breakout™ Simulator: Sending an Email to a Group
[Interactive Simulation]
Discover how to send an email to a group using your Breakout Smartphone.
Pantech Breakout™ Simulator: Setting an Email Notification
[Interactive Simulation]
Explore how to set up an email notification using your Breakout.
Pantech Breakout™ Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Breakout.
Pantech Breakout™ Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Breakout.
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name / password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Corporate Email Account (Exchange Activesync®) - Pantech Breakout™
[Device-Specific Instructions]
Remove a Gmail™ Account - Pantech Breakout™
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Pantech Breakout™
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Pantech Breakout™
[Device-Specific Instructions]
Reply to an Email Message - Pantech Breakout™
[Device-Specific Instructions]
Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail Password - Android™
[Device-Specific Instructions]
View Email Messages - Pantech Breakout™
[Device-Specific Instructions]
View Gmail™ Account Address/Username - Pantech Breakout™
[Device-Specific Instructions]
View Gmail™ Messages - Pantech Breakout™
[Device-Specific Instructions]

Internet & Web Browser

Add a Browser Bookmark - Pantech Breakout™
[Device-Specific Instructions]
Add a Virtual Private Network - Pantech Breakout™
[Device-Specific Instructions]
Change the Browser Start/Home Page - Pantech Breakout™
[Device-Specific Instructions]
Clear Temporary Internet Files - Pantech Breakout™
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Pantech Breakout, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Delete a Browser Bookmark - Pantech Breakout™
[Device-Specific Instructions]
Edit a Browser Bookmark - Pantech Breakout™
[Device-Specific Instructions]
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Javascript Settings - Pantech Breakout™
[Device-Specific Instructions]
Launch a Browser Bookmark - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website in your Breakout.
Pantech Breakout™ Simulator: Opening and Closing Browser Windows
[Interactive Simulation]
A visual walkthrough of opening and closing windows in your Breakout's Web browser.
Pantech Breakout™ Simulator: Searching the Web
[Interactive Simulation]
Explore the most common ways to search the Web while on a Breakout.
Pantech Breakout™ Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your Breakout to search the Web with your voice.
Save Pictures from the Browser - Pantech Breakout™
[Device-Specific Instructions]
View Browser History - Android
[Device-Specific Instructions]
Web Browser - Pantech Breakout™
[Device-Specific Instructions]
Websites - Pantech Breakout™
[Device-Specific Instructions]

Memory/Storage

Check Memory - Pantech Breakout™
[Device-Specific Instructions]
Clear Temporary Internet Files - Pantech Breakout™
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your Pantech Breakout, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
How to Use Guide: Transferring Media to an Android™ Smartphone
[How to Use Guide]
How to Use Guide for Transferring Media to an Android™ Smartphone
Import Contacts from an SD Card - Pantech Breakout™
[Device-Specific Instructions]
Insert the Memory Card - Pantech Breakout™
[Device-Specific Instructions]
Memory Card Formatting
[Device-Specific Instructions]
Memory Card Formatting - Pantech Breakout™
[Device-Specific Instructions]
Mount / Unmount Memory Card - Pantech Breakout™
[Device-Specific Instructions]
My InfoZone™ Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Remove the Memory Card - Pantech Breakout™
[Device-Specific Instructions]
Using Media on Your Smartphone and Tablet
[Video]
Learn tips for using and storing media on your Verizon Wireless device.
Length: 3:05
View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

SIM Card

4G SIM Card FAQs
[FAQs]
Learn about 4G SIM cards that's necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
4G SIM Information
[General Information]
4G SIM Information
Copy Message between SIM Card and Device - Pantech Breakout™
[Device-Specific Instructions]
Enable/Disable/Modify the SIM PIN - Pantech Breakout™
[Device-Specific Instructions]
Export Contacts to a SIM Card - Pantech Breakout™
[Device-Specific Instructions]
Insert the SIM Card - Pantech Breakout™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Locating the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Locating the 4G SIM PIN/PUK - VEC Website
[Device-Specific Instructions]
Modify the SIM PIN - Pantech Breakout™
[Device-Specific Instructions]
NFC SE SIM Card FAQs
[FAQs]
Learn about the NFC SE SIM card needed to use Softcard™ and other NFC payment services.
Pantech Breakout™ Simulator: Inserting a SIM Card
[Interactive Simulation]
Discover how to install a SIM card on your Breakout Smartphone.
Remove the SIM Card - Pantech Breakout™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Unblock SIM PIN - Pantech Breakout™
[Device-Specific Instructions]
View the SIM Card Number - Pantech Breakout™
[Device-Specific Instructions]

Text & Multimedia Messaging

Auto Receive Messages - Pantech Breakout™
[Device-Specific Instructions]
Auto Signature - Pantech Breakout™
[Device-Specific Instructions]
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Copy Message between SIM Card and Device - Pantech Breakout™
[Device-Specific Instructions]
Create and Send a Text Message - Pantech Breakout™
[Device-Specific Instructions]
Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Messages - Verizon Messages - Android™ Smartphone
[Device-Specific Instructions]
Delete Messages - Verizon Messages - Website
[Device-Specific Instructions]
Ensure the 10-digit mobile number or email address is being entered correctly for international messages
[Device-Specific Instructions]
How To Use Verizon Messages
[Video]
Verizon Messages is a new text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily. Customize the color and font size of your messages. Use Integrated Messaging to keep up with your messages on your phone, tablet and computer. Take...
Length: 2:57
Message Delivery Notification - Pantech Breakout™
[Device-Specific Instructions]
Message Options - Enterprise Messaging (EMAG)
[Device-Specific Instructions]
Message Options - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Adjusting Video for MMS Messages
[Interactive Simulation]
A how-to guide for adjusting your Breakout's video for MMS messages.
Pantech Breakout™ Simulator: Forwarding a Text Message
[Interactive Simulation]
Explore how to forward a text message from your Breakout.
Pantech Breakout™ Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your Breakout Smartphone.
Pantech Breakout™ Simulator: Sending a Message to a Group
[Interactive Simulation]
A step-by-step walkthrough for sending a group text message using your Breakout Smartphone.
Pantech Breakout™ Simulator: Setting a Text Alert
[Interactive Simulation]
Discover how to set a text alert on your Breakout Smartphone.
Pantech Breakout™ Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using voice to text on your Breakout.
Picture / Video Messaging email address
[Device-Specific Instructions]
Save a Picture/Video Message - Pantech Breakout™
[Device-Specific Instructions]
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Supported file types for Picture / Video Messaging
[Device-Specific Instructions]
Text Messaging FAQs
[FAQs]
Learn all about text messaging, including how much it costs, how to do it and more.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
View Text Messages - Pantech Breakout™
[Device-Specific Instructions]

Still Have Questions?


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