My Verizon

Manage your account online with My Verizon. Check your usage, change or reset your Voice Mail password, purchase ringtones, manage Ringback Tones and much more.
Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Samsung Galaxy S6 edge +
Samsung Galaxy Note5
Apple® iPhone® 6 Plus
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Galaxy S® 6
Apple® iPhone® 5c
DROID MAXX by MOTOROLA
Apple® iPad® 2
Samsung Galaxy Note® 4
Apple® iPhone® 5
Apple® iPhone® 4s
Samsung Convoy™ 3
Samsung Galaxy Core Prime™
Apple® iPhone® 4
Droid Turbo by Motorola
LG G3
Verizon Ellipsis™ 7
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® III
Verizon Ellipsis™ Jetpack®
Samsung Galaxy Note® 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
LG G2
Ellipsis™ 8
DROID RAZR M by MOTOROLA
Samsung Galaxy S® 6 edge
Samsung Network Extender
LG Cosmos™ 3
LG G4™
Jetpack® MiFi® 6620L
DROID MINI by MOTOROLA
Sony Xperia® Z3v
HTC One® (M8)
LG Revere® 3
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Brigadier™ by Kyocera
LG Extravert™ 2
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Note® II
Verizon Wireless Home Phone
Verizon 4G LTE Broadband Router with Voice
Casio G'zOne Commando® 4G LTE
Galaxy Note® Edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Gusto® 3
Nokia Lumia 928
LG G Vista
Samsung Galaxy S® 4 mini
Moto X™ by Motorola
Casio G'zOne Ravine® 2
Moto X™ (2nd Gen.)
HTC One®
DuraXV
LG Optimus Exceed™ 2
Casio G'zOne Commando®
Samsung Brightside™
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
HTC One M9
Ellipsis™ Jetpack® MHS800L
Samsung Gusto® 2
Samsung Galaxy J1™ Prepaid
GizmoPal™
Moto G™ by Motorola
DROID DNA by HTC
DROID RAZR MAXX HD by MOTOROLA
G Pad™ 7.0 LTE
DROID RAZR by MOTOROLA
Nokia Lumia 822
DROID RAZR HD by MOTOROLA
Samsung Convoy™ 2
LG Exalt™
Verizon 4G LTE USB Modem UML295
Nexus 6
Samsung Intensity® II
Gear S®
Samsung Galaxy S® III mini
Lucid™3 by LG
Samsung Intensity® III
Nokia Lumia Icon
DROID RAZR MAXX by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Transpyre™ Prepaid
LTE Internet (Installed)
Moto E™ Prepaid
Samsung Galaxy Tab® 4 (10.1)
BlackBerry® Bold™ 9930 smartphone
LG Optimus Zone™ 2 Prepaid
iPad® Air 2
Microsoft Lumia 735
LG Cosmos™ 2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Illusion™
LG Octane™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Samsung Convoy™
DROID 4 by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG Revere® 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Lucid™2 by LG
G Pad™ 10.1 LTE
Blackberry Classic
Samsung Gusto®
Lucid™ by LG
HTC One® remix
BlackBerry® Z10 smartphone
DROID Eris by HTC
LG enV®3
BlackBerry® Z30 smartphone
Samsung Galaxy Stellar™
HTC One® (M8) for Windows®
DROID BIONIC by MOTOROLA
HTC Desire® 612
Enact™ by LG
LG Cosmos™
Apple® iPad® Air™
Windows Phone 8X by HTC
HTC One® max
Verizon Wireless AirCard® 595
Galaxy Nexus by Samsung
Samsung Haven™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Accolade™
Hydro ELITE by KYOCERA
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Tab® S
LG Extravert™
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® mini
DROID INCREDIBLE 2 by HTC
BlackBerry® Q10 smartphone
Samsung Galaxy Tab®
Verizon SureResponse®
Casio G'zOne Ravine®
Pantech Perception™
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® 4 (8.0)
DROID INCREDIBLE 4G LTE by HTC
Samsung Galaxy Note® Pro
DROID X2 by MOTOROLA
iPad® mini 3
Moto X™ - Designed by You (2nd Generation)
Samsung Galaxy™ Stratosphere™
DROID X by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Lancet™
Samsung Intensity®
Samsung Knack™
Google Nexus 7
Pantech Jest™ 2
Spectrum™ 2 by LG
DROID 3 by MOTOROLA
BlackBerry® Bold 9650 smartphone
Luge™ by Motorola Prepaid
Samsung Galaxy Legend™
Motorola Barrage™
Pantech Hotshot™
LG 4G LTE USB Modem VL600
LG VX8300
Apple® iPad® with Wi-Fi + 4G
DROID by MOTOROLA
LG G Pad™ X8.3
LG Cosmos™ Touch
LG enV® TOUCH
THUNDERBOLT™ by HTC
Motorola MOTO™ W755
HTC Desire® 526
Apple® iPad® with Retina display
Samsung SCH-u340
LG Terra™
LG enV®2
Samsung ATIV SE™
Samsung Fascinate™
HTC Rezound™
Motorola RAZR V3m
Moto X™ - Designed by You
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPad® mini with Retina display
DROID CHARGE by SAMSUNG
Nokia 2366i
DROID INCREDIBLE by HTC
Samsung ATIV Odyssey™
Pantech Breakout™
Casio G'zOne Boulder®
Samsung Alias™ 2
Motorola XOOM™ 4G LTE
Delphi Connect with 4G LTE Mobile Hotspot
Verizon MiFi™2200 Intelligent Mobile Hotspot
Intuition™ by LG
LG Migosm
Pantech Marauder™
Verizon Wireless USB760 Modem
LG VX5500
Dell™ Vostro™ V13 Laptop
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Note® 10.1 2014 Edition
LG VX8360
Samsung Galaxy Tab® (10.1)
Samsung Smooth™
Samsung Galaxy Note® 10.1
HTC Rhyme™
LG Optimus Exceed™ Prepaid
LG VX5400
Nokia Lumia 2520
Casio G'zOne Rock™
Casio G'zOne Brigade®
LG Optimus Zone™
Samsung Alias™
DROID 2 GLOBAL by MOTOROLA
Sony Xperia® Z2
Verizon Wireless UMW190 Global USB Modem
DROID 2 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone Prepaid
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Vortex™
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola W385
Samsung Reality™
Spectrum™ by LG
Pantech PN-215
Revolution™ by LG
Apple® iPad®
Pantech Crux™
Samsung Galaxy Tab® 4
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UM175 USB Modem
LG Ally™
LG Chocolate® Touch
Verizon Converged VOIP Device
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy Tab® (7.7)
Motorola RAZR V3m in Gray
LG Enlighten®
LG VX8350
Motorola MOTO™ VU204
DROID XYBOARD 8.2 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Delphi Connect
Verizon Wireless USB720 Modem
Motorola MOTOKRZR K1m
LG Dare™
Blackberry Classic Non-Camera
DROID PRO by MOTOROLA
Pantech Caper™ Prepaid
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Torch™ 9850 smartphone
Sony Xperia® PLAY
Casio EXILIM
LG Voyager™
Verizon Wireless CDM8975
Verizon Wireless Escapade®
Pantech PN-210
Verizon Wireless G'zOne Type-S
Verizon Wireless Salute™
Samsung Juke
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
G'zOne Boulder™ Black and Silver
DROID XYBOARD 10.1 by MOTOROLA
Samsung Continuum™
LG enV®
HTC Trophy™
BlackBerry® 8830 World Edition smartphone
LG VX5300
Verizon Wireless UM150 USB Modem
Nokia 2705 Shade™ Non-Camera
LG VX5200
LG Chocolate®
Samsung Zeal™
Verizon Wireless PC5750 PC Card
Verizon Wireless USB727 Modem
Nokia 6015i Prepaid
Samsung Rogue™
Verizon Wireless Razzle™
HP® Mini 1151NR Netbook
Samsung SCH-u540
LG Chocolate® 3
Jest™
Samsung Galaxy Camera®
Motorola E815
Samsung SCH-a930
Motorola XOOM™
Lumia 2520 Prepaid
Motorola W315
Motorola Rival™
Motorola Entice™
LG VX8700
Motorola MOTO Q™ 9c
LG VX6100
Motorola V325i
Samsung Omnia® II
LG Clout™
Samsung SCH-a670
Motorola RAZR V3c
BlackBerry® Curve™ 9310 smartphone
LG Versa™
Motorola DEVOUR™ with MOTOBLUR™
Verizon Wireless Adamant™
Gateway® LT2016u Netbook
Motorola V325
LG VX8100
Samsung SCH-a650
HP® Pavilion dm1-3010nr Notebook
Samsung SCH-u550
Sharp KIN™ ONE
Motorola MOTO™ Z6c World Edition
LG VX3200
Sierra Wireless AirCard® 555D
Samsung Gleam®
Samsung SCH-a870
Motorola MOTO™ Z6cx World Edition without Camera
Sierra Wireless AirCard® 580
LG VX4500
Samsung Trance™
LG Fathom®
Kyocera KPC650
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
Samsung N150 Netbook
Samsung Sway™
Samsung Gem™
DROID R2D2 by MOTOROLA
Motorola CITRUS™
LG VX3300
Motorola Krave™ ZN4
LG Glance™
Pantech PN-820
HTC Merge®
Samsung Glyde™
Nokia 7205 Intrigue™
Compaq® Mini CQ10-688nr Netbook
LG VX4650
LG VX6000
Samsung SCH-a950
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung FlipShot®
Verizon Wireless CDM8950
Samsung SCH-i760
Verizon Wireless PN-300
Nokia 6205
Samsung SCH-u620
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
HTC® Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless V740 ExpressCard
Samsung i600 Smartphone
Nokia 6215i
BlackBerry® 7250
LG VX9400
Motorola V60s
Kyocera K323
HP® Mini 110-1046NR Netbook
Samsung Renown™
Kyocera KX414
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola MOTORAZR maxx Ve
Nokia 2705 Shade™
Motorola V276
Samsung i700 Pocket PC
Verizon Wireless Blitz® Prepaid
Verizon Wireless USB1000 Global USB Modem
Motorola Rapture™ VU30
Kyocera SE47
Samsung SCH-a310
Sharp KIN™ TWOm
LG V
HP® Mini 210-1076NR Netbook
Motorola V710
Sharp KIN™ ONEm
Motorola V120e
Samsung Omnia®
Motorola V65p
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Nokia 6315i
Kyocera KX1v
Samsung SCH-a850
LG VENUS™
Motorola Q™
Nokia 2605 Mirage
Samsung SCH-a610
Samsung SCH-a990
Motorola MOTOSLVR L7C
Sharp KIN™ TWO
Motorola C333
Motorola V265
Nokia 3589i
Nokia 2285
Samsung SCH-a970
Verizon XU870 Global ExpressCard®
BlackBerry® 7750
Samsung SCH-a795
Verizon KPC680 ExpressCard®
Nokia 2128i
Samsung SCH-a530
Kyocera KX444
Nokia 6236i
LG VX4700
HTC Apache XV6700
Motorola MOTO Q™ music 9m
Motorola T720
Motorola MOTORIZR Z6tv
Kyocera KX2
Motorola V60p
HTC Touch Pro™
Motorola V276 Prepaid
Motorola V325xi
Samsung Saga™
Verizon Wireless V620
Kyocera K404
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Verizon Wireless V640
Samsung SCH-i730
Verizon Wireless U630 PC Card
Samsung SCH-a630
Samsung SCH-n330
HTC Desire® 626
SCH-u410 Prepaid
Verizon 4G LTE Broadband Router
Kyocera DuraXV Plus
Verizon Wireless XV6600 without Camera
Motorola T300p
LG VX2000
Motorola C343
Motorola T730
Samsung SCH-a890
Samsung SCH-i830

Managing Products & Apps FAQs

[FAQs]

General Information
  1. How do I purchase products and services for my account?

    You can purchase products for your account if you're the Account Owner or Account Manager. Learn more about account access roles. To purchase a feature online:

    1. Go to the Products & Apps page in My Verizon.

    2. Click Get it now to select the product or service you wish to purchase.

    3. When the checkout window opens, choose which compatible devices you'd like the product added to.

      Note: Products that have a Download Now button rather than a Get it now button will not open a checkout window. Instead, you will be prompted to select the device(s) you want, and will receive a free text message, which will include a link to download the app from the App Store.

    4. Click Confirm Purchase to complete the checkout process for the selected devices.

    5. Click OK on the confirmation screen. If applicable, a free text message with a link to download the app from the App Store will be sent to the device/s you've selected.


    Note: If you don't want to receive a text confirmation, uncheck the checkbox before clicking OK, and no text message will be sent.

    You've successfully purchased a product or service for your account.

    You can also watch our How to Change Features video for instructions.



  2. How do I remove products and services from my account?
    1. Go to the Products & Apps page in My Verizon.

    2. Click the Manage Your Products tab at the top of the page.

    3. Use the line selector to choose the line with the product you wish to remove.

    4. Scroll to find the product you wish to remove, and then click Remove from Account.

    5. Review the changes and bill impacts on the confirmation pop-up, and then click Remove Product to confirm the transaction.


    Note: You can only remove a product from one line at a time. To remove the same product from another line, you can choose that line and repeat steps d and e.

    You've successfully removed a product or service from your account.

     



  3. How do I find out which lines and devices on my account can support a particular product or service?

    Not all products and apps are supported by all Verizon Wireless devices. To see which lines on your account are supported by a particular product:

    1. Go to the Products & Apps page in My Verizon.

    2. Scroll to find the product you're interested in purchasing.

    3. Click Show Eligible Lines. One of the following statuses will display:

      • Compatible -- The line does not currently have the product and it is eligible to add.

      • Not Compatible -- The line cannot have the product added because your phone or plan currently does not support it.

      • Current Feature -- The line already has the selected product.

      • Pending Transaction -- The line has a future-dated change that prevents you from adding the product.

      • Product Conflict -- A conflicting product already exists on this line. A tool tip explains which product will be replaced by the new one and the price will reflect all changes.


    You will also see these same status displays on the checkout screen.

    Note: International services can be managed from the Change Minutes, Text or Data page.



  4. Will I extend my contract term if I purchase or remove products from my account?

    No, you won't extend your contract term by doing any of the following:



  5. How soon will I be able to use a product once I've purchased it?

    Typically you can use an added feature immediately, but it may take up to 15 minutes for submitted changes to apply to your account.



  6. When will I be billed for a product I've added to my account?

    The charge for a new product you've added will be included in your next bill.



  7. Why am I receiving a message that says, "This feature cannot be added once it's removed"?

    This means that the feature has been discontinued. Some features can remain on your plan after being discontinued, but they aren't available to be added again once they're removed.



  8. Why am I receiving a message that says "This product cannot be re-purchased once it's removed"?

    The message is telling you that the product has been discontinued. Some products can remain on your plan after being discontinued, but they aren't available to be added again once they've been removed.



  9. Where can I find the complete list of products and features on my account?

    Go to the My Plan page in My Verizon to view the current details of your plan, features, products, services and recommended services.

    Note: If you have multiple devices on your account, select the device you'd like to view features for.



  10. Can I change my products online if I have a pending order on my account?

    No. If you currently have a pending order on your account, you won't be able to add, remove or upgrade/downgrade online until the pending order is complete. Learn more at our Pending Orders Information page.

    Note: An Account Owner or Account Manager can request a pending order to be removed from an account by calling Customer Service at (800) 922-0204. Learn more about account access roles. If a pending order is removed, then it's canceled and the order will have to be placed again.



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