Verizon Cloud

Verizon Cloud offers secure online storage to back up and sync your important contacts, photos, videos, music, documents, call logs and text messages. Access and manage all your content on any of your devices, even while you're on-the-go.
Select Your Device
Apple® iPhone® 6
Samsung Galaxy S® 5
Apple® iPhone® 6 Plus
Microsoft Lumia 735
Samsung Galaxy S® 4
Apple® iPhone® 5s
Samsung Galaxy S® 6
Apple® iPhone® 5c
DROID MAXX by MOTOROLA
Apple® iPad® 2
Apple® iPhone® 5
Apple® iPhone® 4s
Droid Turbo by Motorola
Samsung Galaxy Note® 4
Verizon Ellipsis™ 7
LG G3
Apple® iPhone® 4
Samsung Galaxy S® III
Ellipsis™ 8
Samsung Galaxy Core Prime™
Samsung Galaxy S® 6 edge
Samsung Galaxy Note® 3
LG G2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Verizon Ellipsis™ Jetpack®
DROID ULTRA by MOTOROLA
DROID RAZR M by MOTOROLA
Droid Turbo in Ballistic Nylon
Samsung Network Extender
Samsung Convoy™ 3
DROID MINI by MOTOROLA
LG G Pad 8.3 LTE
LG Extravert™ 2
Jetpack® MiFi® 6620L
HTC One® (M8)
Sony Xperia® Z3v
LG Revere® 3
LG Cosmos™ 3
LG G4™
Brigadier™ by Kyocera
Pantech 4G LTE Global USB Modem UML290
Casio G'zOne Commando® 4G LTE
Moto X™ by Motorola
Samsung Galaxy Note® II
Galaxy Note® Edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Nokia Lumia 928
Verizon Wireless Home Phone
Moto X™ (2nd Gen.)
DROID RAZR MAXX HD by MOTOROLA
Samsung Gusto® 3
Samsung Galaxy S® 4 mini
Casio G'zOne Ravine® 2
LG G Vista
HTC One®
Samsung Brightside™
Verizon 4G LTE Broadband Router with Voice
Casio G'zOne Commando®
LG Optimus Exceed™ 2
DROID RAZR by MOTOROLA
Lucid™3 by LG
DuraXV
Nokia Lumia 822
G Pad™ 7.0 LTE
Gear S®
Moto G™ by Motorola
Nokia Lumia Icon
DROID DNA by HTC
Samsung Galaxy S® III mini
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Exalt™
HTC One M9
Samsung Intensity® II
Samsung Convoy™ 2
Samsung Intensity® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Transpyre™ Prepaid
Ellipsis™ Jetpack® MHS800L
Nexus 6™
Verizon 4G LTE USB Modem UML295
DROID RAZR MAXX by MOTOROLA
Samsung Galaxy Tab® 4 (10.1)
Moto E™ Prepaid
DROID RAZR HD by MOTOROLA
GizmoPal™
LG Cosmos™ 2
BlackBerry® Z10 smartphone
BlackBerry® Bold™ 9930 smartphone
Verizon 4G LTE USB Modem 551L
HTC One® (M8) for Windows®
LG Octane™
HTC One® remix
LG Optimus Zone™ 2 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG Revere®
Samsung Illusion™
iPad® Air 2
Samsung Gusto® 2
Blackberry Classic
Lucid™2 by LG
Windows Phone 8X by HTC
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LTE Internet (Installed)
DROID 4 by MOTOROLA
Lucid™ by LG
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Revere® 2
HTC Desire® 612
Samsung Convoy™
LG enV®3
Enact™ by LG
Hydro ELITE by KYOCERA
G Pad™ 10.1 LTE
Samsung Haven™
DROID BIONIC by MOTOROLA
Samsung Galaxy Stellar™
Galaxy Nexus by Samsung
BlackBerry® Z30 smartphone
Pantech Perception™
Samsung Galaxy J1™ Prepaid
Apple® iPad® Air™
DROID INCREDIBLE 2 by HTC
LG Cosmos™
Verizon Wireless AirCard® 595
Samsung Galaxy Tab® 2 (7.0)
HTC One® max
iPad® mini 3
Samsung Gusto®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
BlackBerry® Q10 smartphone
Apple® iPad® mini
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Ravine®
LG Extravert™
Verizon 4G LTE Broadband Router
DROID INCREDIBLE 4G LTE by HTC
Verizon SureResponse®
Google Nexus 7
DROID X2 by MOTOROLA
Samsung Galaxy Tab® 4 (8.0)
Samsung SCH-u340
Samsung Galaxy Tab® 2 (10.1)
DROID X by MOTOROLA
Samsung Galaxy Tab®
Luge™ by Motorola Prepaid
Samsung Galaxy™ Stratosphere™
Spectrum™ 2 by LG
Samsung ATIV SE™
Samsung Galaxy Tab® S
Samsung Knack™
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Accolade™
DROID 3 by MOTOROLA
LG 4G LTE USB Modem VL600
Samsung Galaxy Note® Pro
THUNDERBOLT™ by HTC
Pantech Jest™ 2
DROID Eris by HTC
Motorola Barrage™
LG VX8300
Apple® iPad® with Wi-Fi + 4G
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
LG G Pad™ X8.3
Motorola MOTO™ W755
Samsung Intensity®
LG enV®2
DROID by MOTOROLA
LG Cosmos™ Touch
Moto X™ - Designed by You
LG enV® TOUCH
Samsung Galaxy Legend™
Lancet™
Apple® iPad® with Retina display
Pantech Hotshot™
Samsung Fascinate™
Moto X™ - Designed by You (2nd Generation)
HTC Rezound™
DROID CHARGE by SAMSUNG
Samsung Alias™ 2
LG Optimus Exceed™ Prepaid
Pantech Breakout™
DROID INCREDIBLE by HTC
Nokia 2366i
Motorola XOOM™ 4G LTE
LG Migosm
LG VX5500
Verizon Wireless USB760 Modem
Casio G'zOne Boulder®
Intuition™ by LG
Apple® iPad® mini with Retina display
Samsung Galaxy Note® 10.1 2014 Edition
BlackBerry® Bold™ 9930 smartphone without camera
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Marauder™
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1
HTC Rhyme™
Motorola RAZR V3m
LG VX8360
Samsung Galaxy Tab® (10.1)
Verizon Wireless AirCard® 595U USB Modem
Nokia 6256i
LG VX5400
Casio G'zOne Brigade®
Samsung ATIV Odyssey™
Samsung Alias™
Sony Xperia® Z2
Nokia Lumia 2520
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Smooth™
DROID 2 GLOBAL by MOTOROLA
LG Optimus Zone™
BlackBerry® Storm2™ 9550 smartphone Prepaid
Pantech PN-215
Spectrum™ by LG
Samsung Galaxy Tab® 4
BlackBerry® Curve™ 9330 smartphone
Motorola W385
Dell™ Vostro™ V13 Laptop
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® (7.7)
Verizon Wireless UM175 USB Modem
BlackBerry® Tour™ 9630 smartphone
Revolution™ by LG
LG Chocolate® Touch
Pantech Crux™
LG Ally™
Apple® iPad®
Pantech Caper™ Prepaid
Motorola RAZR V3m in Gray
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Reality™
DROID 2 by MOTOROLA
Verizon Wireless USB720 Modem
LG Enlighten®
LG Dare™
Verizon Converged VOIP Device
Blackberry Classic Non-Camera
LG Vortex™
Samsung SCH-u410
Sony Xperia® PLAY
Casio G'zOne Ravine® 2 Non-Camera
LG VX8350
BlackBerry® Curve™ 8330 smartphone
Motorola Adventure™ V750
Verizon Wireless CDM8975
Delphi Connect
Verizon Wireless Escapade®
Casio EXILIM
HTC Trophy™
DROID PRO by MOTOROLA
BlackBerry® Torch™ 9850 smartphone
Motorola MOTO™ VU204
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9370 smartphone
Samsung SCH-u430
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Samsung Zeal™
HP® Mini 1151NR Netbook
LG VX5200
LG enV®
Samsung Omnia® II
Sierra Wireless AirCard® 580
LG Voyager™
Sierra Wireless AirCard® 555D
LG Chocolate® 3
Samsung SCH-a650
Samsung Juke
Motorola Entice™
DROID XYBOARD 10.1 by MOTOROLA
Pantech PN-210
BlackBerry® Curve™ 8530 smartphone
Sharp KIN™ ONE
Nokia 6015i Prepaid
Motorola MOTOKRZR K1m
Samsung SCH-u540
Verizon Wireless Razzle™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a930
Verizon Wireless PC5750 PC Card
Motorola W315
LG VX8700
Jest™
Verizon Wireless CDM8950
LG VX8100
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
LG Chocolate®
Motorola Rival™
LG Versa™
Verizon Wireless Adamant™
Nokia 2705 Shade™ Non-Camera
Verizon Wireless UM150 USB Modem
DROID XYBOARD 8.2 by MOTOROLA
LG VX6100
Motorola V325i
Samsung Gem™
Kyocera KWC 2325
Samsung Rogue™
LG Fathom®
Samsung Continuum™
Verizon Wireless Salute™
LG VX5300
Motorola RAZR V3c
Nokia 7205 Intrigue™
Nokia 7705 Twist™
Verizon Wireless USB727 Modem
Motorola DEVOUR™ with MOTOBLUR™
Motorola XOOM™
HP® Pavilion dm1-3010nr Notebook
Samsung Trance™
Samsung Gleam®
LG V
Motorola V325
Kyocera 7135 Smartphone
Samsung Renown™
Samsung Glyde™
DROID R2D2 by MOTOROLA
LG VX3300
Nokia 6205
Gateway® LT2016u Netbook
LG Glance™
G'zOne Boulder™ Black and Silver
LG VX3200
Compaq® Mini CQ10-688nr Netbook
Samsung SCH-a870
LG Clout™
Motorola MOTO Q™ 9c
Samsung i700 Pocket PC
LG VX4650
BlackBerry® Curve™ 9310 smartphone
Samsung SCH-a950
Sharp KIN™ TWO
Pantech PN-820
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon AD3700 Global USB Modem
Motorola MOTO™ Z6cx World Edition without Camera
LG VX4500
Motorola V60s
Motorola V65p
Motorola E815
Samsung SCH-a850
SCH-u410 Prepaid
Kyocera KX414
HTC® Ozone™ with TALKS™ for Verizon Wireless
LG VX6000
Nokia 2705 Shade™
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
Samsung SCH-a670
Samsung FlipShot®
HTC Merge®
Samsung Omnia®
HTC Apache XV6700
Samsung Sway™
Verizon Wireless Blitz® Prepaid
LG VX9400
Motorola CITRUS™
Kyocera K323
Kyocera KPC650
Samsung SCH-u550
Verizon Wireless USB1000 Global USB Modem
Nokia 2605 Mirage
Verizon Wireless V620
Sharp KIN™ TWOm
Nokia 6236i
Verizon Wireless V740 ExpressCard
Verizon Wireless PN-300
Motorola MOTORIZR Z6tv
Motorola MOTO™ Z6c World Edition
Nokia 3589i
Kyocera KX444
Verizon Wireless U630 PC Card
Motorola Rapture™ VU30
Motorola V710
Samsung SCH-a990
LG VENUS™
Kyocera SE47
Samsung i600 Smartphone
Nokia 2128i
Samsung SCH-a890
Samsung SCH-i830
Nokia 6315i
Motorola MOTO Q™ music 9m
Verizon Wireless XV6600 without Camera
Samsung SCH-a310
BlackBerry® 7250
Samsung SCH-i760
LG VX10
HP® Mini 110-1046NR Netbook
Samsung SCH-u620
BlackBerry® 7750
Samsung SCH-a610
HP® Mini 110-3098NR Netbook
Motorola T730
Kyocera KWC 2325 Prepaid
Nokia 6215i
HTC Touch Pro™
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Motorola V276
Samsung SCH-a630
Verizon Wireless CDM 7075
Motorola V276 Prepaid
Kyocera KX1v
Motorola T720
Samsung SCH-n330
Motorola Krave™ ZN4
Motorola Q™
Motorola V325xi
Samsung Saga™
Motorola C333
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Samsung N150 Netbook
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG Chocolate®
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Verizon Wireless V640
Samsung SCH-a530
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Samsung SCH-i730
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a970
Lumia 2520 Prepaid

Terms & Conditions - Verizon Cloud

[Important Consumer Information]

VERIZON ONLINE CUSTOMERS: YOUR USE OF VERIZON CLOUD IS SUBJECT TO THE TERMS OF SERVICE THAT YOU ACCEPTED AS PROVIDED BY VERIZON ONLINE.
 
Your use of the Verizon Cloud service and related software and applications (the "Service"), is subject to the following terms of use (the "Agreement"). By using the Service, you accept this Agreement. Do not use the Service if you do not agree to be bound by this Agreement.  When you signed up to be a customer of Verizon Wireless ("Verizon" "We" or "Us"), you entered into a Customer Agreement with Us. The Service is subject to all of the terms in that Customer Agreement. For the current version of the Customer Agreement, visit: www.verizonwireless.com/b2c/support/customer-agreement. For business and government users, the Service is subject to the agreement for wireless service between Verizon and your organization.

Privacy. We may use information about your activity in the Service, subject to the Verizon Privacy Policy, which can be viewed at: http://www22.verizon.com/about/privacy/.

How the Service Works. You may choose to store, manage, access and share content that you have created or that you otherwise have the right to store, manage, access and share on multiple platforms ("Content"). The Service can be accessed in the following ways: (i) through a mobile application (the "Mobile App"), (ii) by logging into My Verizon, or (iii) by downloading computer software from www.vzw.com/cloud (the "Computer Client"). Not all Service features are available through all access methods. Data used when using the Service will be billed per the terms of your data plan/feature. Your device type (e.g., smartphone, tablet) and operating system (e.g., Android, iOS) determine: (i) the types of Content you can back up, (ii) the device locations from which Content is backed up, and (iii) whether Content is manually or automatically backed up. See details at http://www.verizonwireless.com/support/verizon-cloud-faqs/. When using the Mobile App, a small amount of data may be used to collect non-personally identifiable information to help us analyze or improve the Service.

If you choose to sync text and multimedia messages, the initial sync will include only messages transmitted during the last 90 days. After that, any new messages will be synced in accordance with the schedule you select.

Your ability to view and delete Content in the Service varies by Content type:

  • Messages and call logs can only be viewed and deleted in the applications in which they were created. They will be stored in the Service until the following actions occur: (i) you delete them on your device and (ii) you complete a manual backup (or your next automatic backup occurs).

  • Contacts can be viewed in the Service and can be deleted in My Verizon or the application in which they were created. Contacts will be stored in the Service until the following actions occur: (i) you delete them on your device or in My Verizon and (ii) you complete a manual backup (or your next automatic backup occurs).

  • Pictures, videos, music and documents can be viewed and deleted in the Service. Deleting these types of Content on your device will not delete them in the Service, and deleting them in the Service will not delete them on your device.


Content. By using the Service, You grant a non-exclusive, fully-paid and royalty-free, sublicensable, assignable, irrevocable worldwide license to provide all facilities and to enable those facilities to take all actions with respect to Content that may be necessary or reasonable to provide, or to facilitate the provision of, the Service, pursuant to any current and future patents, copyrights and trademarks owned or licensable by You, to the extent necessary for Us to exercise any license right granted herein, including, without limitation:

  • storing and retrieving the Content;
  • making the Content available to You;
  • conforming to connecting networks' technical requirements;
  • transferring your Content from one mobile device you own to another mobile device you own; and
  • transcoding Content into a viewable or otherwise appropriately perceptible format.


You are solely responsible for your Content and your actions in connection with your or other users' Content. You acknowledge that by choosing to share Content with others via any means, including messaging or social media applications or services, you are making your Content publicly available. You represent and warrant that you have the right to publicly share your Content, and to authorize others to access, distribute, copy, transmit, download, stream, perform or otherwise use your Content without your prior knowledge or consent, and you expressly authorize such actions. We are not responsible for and expressly disclaim any liability for actions taken by you or others in connection with Content that you have chosen to share. We don't control or endorse your or other users' Content. We are not obligated to screen or monitor Content, but we reserve the right to do so, and to restrict sharing of Content that is identified as copyrighted. We may remove any Content without notice and in Our sole discretion. If you choose to use the Service to transfer Content between your mobile devices using a WiFi network, you are solely responsible for ensuring the security of the WiFi network that you use. We are not responsible for any loss of any such Content.

Digital Millennium Copyright Act Claims. Pursuant to Title II of the Digital Millennium Copyright Act ("DMCA"), all claims alleging copyright infringement for material that is believed to be residing on Verizon's system or network should be promptly sent in writing to Verizon's Designated Agent:

Patrick M. Flaherty - Designated Agent for DMCA Notices, Verizon Corporate Resources Group LLC, 1320 North Courthouse Road, 9th Floor, Arlington, Virginia 22201. Facsimile No.: 703-351-3669, Email address: patrick.m.flaherty@verizon.com

NOTE: No other notices or communications should be sent to the designated agent, who is appointed solely for the purpose of receiving notices of claims alleging copyright infringement under the DMCA.

Specific requirements for proper notification of claimed infringement are set forth in the DMCA (see 17 U.S.C. Sec. 512(c)(3)). Valid notification must be a written communication that includes all of the following elements:

  1. Signature of copyright owner or person authorized to act on behalf of the owner;
  2. Identification of copyrighted work claimed to be infringed;
  3. Identification of the material claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit the service provider to locate the material;
  4. Information reasonably sufficient to permit the service provider to contact the complaining party (address, phone number and, if available, email address);
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the exclusive right allegedly being infringed.


Please be aware that there are substantial penalties for false claims. If a notice of alleged copyright infringement under the DMCA has been wrongly filed against you, you may submit a counter-notification to the service provider's designated agent. A valid counter-notification is a written communication that includes all of the following elements:

  1. A physical or electronic signature;
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification; and
  4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of federal district court for the judicial district in which the address is located, or if your address is outside of the U.S., for any judicial district in which the service provider may be found, and that you will accept service of process from the complainant.


Software. In connection with the Service, we will provide to you software that is owned by Us, Our affiliates or third-party licensors ("Software"). We may update the Software from time to time and your failure to install any update may affect your Service and/or use of the Software. You may use the Software only as part of, or for use with, the Service as authorized in this Agreement.

Subject to the terms and conditions of this Agreement, We grant you a limited, non-exclusive, non-transferable license to use the Service, the Software and Content solely as authorized in this Agreement. All rights regarding use of the Service, Software and Content not expressly granted in this Agreement are reserved by Us and/or any third-party licensors. However, you retain all of your ownership rights in Content that you create yourself. The Software may contain programming, scripts, tools, modules, libraries, components, or other items that were developed using "open source" code (the "Open Source Software"). All Open Source Software is provided to you under one or more open source license agreements (the "Open Source Licenses"). The Open Source Licenses may contain important information concerning ownership, terms of use, and rights/limitations/restrictions for the applicable element of the Open Source Software. Copies of the Open Source Licenses for the Computer Client are available at www.verizonwireless.com/cloud/licensing. By obtaining, accessing, downloading and/or using the Software or the Open Source Software, you agree that you have read, and understood, and will comply with, the terms and conditions of the applicable Open Source Licenses.

Restrictions. Except as applicable to Open Source Software, you agree that you will not attempt to modify any Software or Content (other than Content that you generate yourself or otherwise own as set forth in the Your Warranties and Representations section below) obtained through the Service for any reason, including for the purpose of creating a ring tone or disguising or changing ownership or source (including without limitation, falsifying or deleting author attributions, legal or other proper notices or proprietary designations indicating the origin or source of information that is uploaded or downloaded from the Service or used in any materials and information submitted by you, in any form) of the Content. You agree to follow all rules and policies applicable to the Service, including required or automated updates, modifications and/or reinstallations of Software and obtaining available patches to address security, interoperability and/or performance issues. You also agree: (i) to comply with all applicable laws, regulations, and rules (including, without limitation, the My Verizon Terms and Conditions and the Verizon Wireless Website Use Terms and Conditions, each of which can be found at www.verizonwireless.com) when using Content or the Service, and any applicable third party terms and conditions (including those of any mobile application store from which you download the Mobile App); (ii) except as applicable to Open Source Software, not to adapt, alter, modify, reverse engineer, de-compile, disassemble, translate, attempt to derive source code from or create derivative works of the Service or Software, or otherwise tamper with or modify any security features or other Service components for any reason (or allow or help anyone else to do so). This service is subject to the Export Administration Regulations ("EAR") of the United States Department of Commerce, and shall not be used in Cuba, Iran, Syria, Sudan, North Korea or any other  destinations that are now or hereafter otherwise prohibited, controlled, sanctioned or embargoed under United States law. Further, this service is subject to Nuclear, Biological, Chemical, and Missile Proliferation Sanctions of the United States, and shall not be used in a manner now or hereafter otherwise prohibited, controlled, sanctioned or embargoed under United States law.

IMPORTANT SERVICE DISCLOSURES. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE IS IMPLEMENTED WITHOUT SPECIFIC CONTROLS THAT MAY GENERALLY BE REQUIRED OR CUSTOMARY FOR CUSTOMERS IN ANY PARTICULAR INDUSTRY AND ARE NOT DESIGNED TO SATISFY ANY SPECIFIC LEGAL OBLIGATIONS. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING THAT THE SERVICE SATISFIES ANY LEGAL, REGULATORY OR CONTRACTUAL OBLIGATIONS YOU MAY HAVE. YOU AGREE TO USE THE SERVICES IN ACCORDANCE WITH ALL APPLICABLE LAWS AND NOT TO USE THE SERVICES IN ANY MANNER THAT MAY IMPOSE LEGAL, REGULATORY OR CONTRACTUAL OBLIGATIONS ON VERIZON OTHER THAN THOSE WITH WHICH WE HAVE EXPRESSLY AGREED TO COMPLY IN THIS AGREEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU AGREE NOT TO CAUSE, OR OTHERWISE REQUEST THAT VERIZON CREATE, RECEIVE, MAINTAIN OR TRANSMIT PROTECTED HEALTH INFORMATION (AS DEFINED AT 45 C.F.R. 160.103) FOR YOU OR ON YOUR BEHALF IN CONNECTION WITH THE SERVICES OR IN ANY MANNER THAT WOULD MAKE VERIZON A BUSINESS ASSOCIATE (AS DEFINED AT 45 C.F.R. 160.103) TO YOU.

DISCLAIMER OF WARRANTIES. THIS SERVICE, CONTENT AND SOFTWARE IS PROVIDED 'AS IS' AND 'AS AVAILABLE', WITHOUT WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND BY EITHER US, OUR AFFILIATES, OFFICERS, EMPLOYEES, LICENSORS, CONTRACTORS, AND AGENTS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NONINFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, LICENSORS, CONTRACTORS, AND AGENTS, AND ANY THIRD PARTY MOBILE APPLICATION STORE OPERATORS FROM WHICH YOU DOWNLOAD THE MOBILE APP, WILL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSSES OR DAMAGES OF ANY KIND, INCLUDING LOSS OF CONTENT, OR ANY SECURITY ISSUES THAT MAY RESULT FROM YOUR USE OF THE SERVICE. NO ADVICE OR INFORMATION GIVEN BY US, ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES SHALL CREATE ANY WARRANTY HEREUNDER. NO ADVICE OR INFORMATION GIVEN BY US, OUR AFFILIATES, OFFICERS, EMPLOYEES, LICENSORS, CONTRACTORS, AND AGENTS SHALL CREATE ANY WARRANTY HEREUNDER.

Limitation of Liability. You agree that We and Our affiliates, officers, employees, licensors, contractors, and agents, and any third party mobile application store operators from which you download the Mobile App, are not liable in any way for any losses, damages or injuries caused directly or indirectly by your or anyone else's use, misuse or removal of the Service, your Content, or other users' Content. You agree that We and Our affiliates, officers, employees, licensors, contractors, and agents will not be liable to you or any third party for any failure of the Service to perform, damage to your personal property, including but not limited to, your mobile device, personal computer equipment or software, losses or injury to your business or data, or damages, including lost income or business opportunity relating to or caused, directly or indirectly by, service failures, equipment or underlying line failures, by any failures of the Software we provide, or by any viruses or other disabling code or intrusions to your system.

Your Representations and Warranties. You represent, warrant and agree that:

  • you will use the Service only as authorized by this Agreement and in compliance with all applicable laws, rules and regulations, including without limitation, all applicable intellectual property laws, rules and regulations;
  • you will not use the Service to redistribute, rebroadcast, publicly perform, publicly display or otherwise transfer any copies of Content, or otherwise make use of Content in any way that would infringe any else's copyright or other ownership right in such Content or violate any laws, rules or regulations applicable to such Content;
  • you own or have the necessary licenses, rights, consents, and permissions (including but not limited to patent, trademark, trade secret, copyright, rights of publicity and privacy and other proprietary rights): (a) to store the Content on the Service and to permit access to such Content by others, and (b) to permit Us to fully provide the facilities for the Service, and to exercise the licenses you grant to Us in this Agreement;
  • the inclusion of your Content and use of the Service to store and provide access to your Content and exercise by Us of the license granted by you herein will not violate or infringe upon the trademark, trade name, copyright, right of privacy or publicity, property rights, or any other proprietary rights of any person or entity;
  • you are not a citizen of an embargoed country or prohibited end user under applicable U.S. export and anti-terrorism laws, regulations and lists. You will not use, export or allow a third party to use or export the Service in any manner that would violate applicable law, including but not limited to applicable export control laws and regulations.


Indemnification.  In the event You act or use the Services in a manner not permitted in this Agreement or breach any of your representations and warranties, You will: (i) be in material breach of this Agreement; (ii) indemnify, defend and hold harmless Us, Our affiliates, officers, employees, licensors, contractors, agents and users for any losses, expenses, costs, liabilities, damages, penalties, investigations or enforcement proceedings (including attorneys' fees) arising from or relating to Your actual or alleged breach of this Agreement including without limitation, your representations and warranties or any claim that your use of Content infringes or otherwise violates any applicable laws, rules or regulations, or any third party's intellectual property or other rights, including, without limitation, personal or privacy rights; (iii) take, at Your expense, prompt action to correct and/or mitigate the effects of Your breach of this Agreement; and (iv) provide Us with reasonable cooperation and support in connection with Our response to your breach of this Agreement. You shall assume and be solely responsible for any reporting requirements under law or contract arising from your breach of this Agreement.

Termination. We may limit, suspend, terminate or discontinue the Service, or certain features or functions of the Service, at any time without notice. We may also limit, suspend, terminate or discontinue Your access to the Service or certain features or functions of the Service, at any time without notice, including if you breach this Agreement.

Additional Terms and Conditions for Mobile Apps Downloaded from the Apple App Store. You may only use the Mobile App on iOS devices that You own or control, as permitted by the Usage Rules set forth in Apple's App Store Terms of Service. You and We acknowledge that: Apple is not obligated to furnish any maintenance and support services with respect to the Mobile App, that Apple and its subsidiaries are third party beneficiaries to this Agreement, and that, upon Your acceptance of the terms and conditions of this Agreement, Apple will have the right to enforce this Agreement against You in its capacity as a third party beneficiary to the Agreement. Apple is not responsible for any claims made by You or a third party regarding the Mobile App, including intellectual property infringement claims, or Your use or possession of the Mobile App, including but not limited to (i) product liability claims, (i) any claim that the Mobile App fails to conform to any applicable legal or regulatory requirement, (iii) claims arising under consumer protection or similar legislation, or (iv) claims, losses, liabilities, damages, costs or expenses attributable to any failure of the Mobile App to conform to any warranty, express or implied. If the Mobile App fails to conform to any warranty, you may notify Apple and Apple will, as your sole and exclusive remedy, refund the amount - if any - that you paid Apple for the Mobile App. Questions regarding the Mobile App may be sent to VerizonCloud@verizonwireless.com.


Version 3
Updated 1/12/2015

 

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store