Retrieving PIN code - Backup Assistant
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Retrieving PIN code - Backup Assistant

Through Reinstalling Backup Assistant
Through Changing PIN

 

 

Through Reinstalling Backup Assistant

  1. While in Backup Assistant, press the right soft key to choose OK.
  2. Press the # key on the keypad.
  3. Press the right soft key to choose OK.
    Pressing the # key at this point will delete all content on the website and set up the account as a new user.
  4. After receiving the PIN, make note of it then press the right soft key to choose OK.
  5. Enter the PIN code then press the right soft key to choose Restore.
    If the PIN is incorrectly entered 3 times, the account will be locked for 15 minutes.
  6. Press the right soft key to choose OK.

 

 

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Through Changing PIN

  1. While in Backup Assistant, press the right soft key to choose OK.
  2. Press the left soft key to choose Options.
  3. Select Change PIN then press the center of the 5-way navigation pad.
  4. Enter the incorrect old PIN then press the right soft key to choose Next.
    If the PIN is incorrectly entered 3 times in a row, the account will be locked for 15 minutes.
  5. Enter any 4 digit number then press the right soft key to choose Next.
  6. Press the right soft key to choose OK.
  7. Press the right soft key to choose OK.
  8. Press #.

 

 

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Last Modified: January 18, 2011
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