Hard Reset - Samsung Saga
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Hard Reset - Samsung Saga

Warning A hard reset is the last resort for troubleshooting. This reset will erase all data and restore preferences to factory default specifications. Performing a hard reset is only recommended when the existing data has been backed up or is unwanted.

Note To prevent the loss of encrypted data, refer to Microsoft® Knowledge Base Article - 944102 for additional assistance.

If the preferred method is not available, there is an alternate Method.


Preferred Method
  1. From the Today screen, tap Start > Phone.
    Tosay screen
  2. Tap Menu > Options.
    Phone menu
  3. From the Security tab, tap Clear All Data.
    Clear all data
  4. Enter the password (the default password is the last 4 digits of the mobile number) then tap OK.
    Enter password
  5. Tap Yes.





Alternate method
  1. Press and hold the touch pad.
    Touch pad
  2. While holding down the touch pad, use the stylus to gently press and release the reset button.
    Note Continue to hold down the touch pad until the caution screen is displayed.
    Reset button
  3. When Are you sure you want to format? appears on the screen, release the touch pad then press the Send key.
    Send key



Last Modified: November 15, 2011
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