Windows® Device Manager Conflicts - Verizon Wireless USB760
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Windows® Device Manager Conflicts - Verizon Wireless USB760

Start Device Manager.

  • Windows 8.1, Windows RT 8.1
    1. Swipe in from the right edge of the screen, and then tap Search.
      Note When using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, then click Search.
    2. Enter Device Manager in the search box then tap or click Device Manager.
      Note You might be asked for an admin password or to confirm your choice.
  • Windows 7
    • Click Start > Control Panel > System and Security > Device Manager.
  • Windows Vista
    • Click Start > (Settings) Control Panel > (System and Maintenance) > Device Manager.
      Note If prompted, click Continue.
  • Windows 2000 / XP
    • Click Start > (Settings) Control Panel > (Performance and Maintenance) > System > Hardware > Device Manager.

For detailed instructions, refer to Opening Windows Device Manager.

The following devices are normally installed:

Disk drives
Novatel MMC Storage USB Device
Novatel Wireless Modem
Network adapters
Novatel Wireless Network Adapter
Note This adapter only appears when NDIS (Network Driver Interface Specification) mode is enabled.
Portable Devices
MMC Storage
Ports (COM & LPT)
Novatel Wireless Application Port (COM x)
Novatel Wireless GPS Port (COM x)
Novatel Wireless Status Port (COM x)
Universal Serial Bus controllers
USB Composite Device
USB Mass Storage Device
Device Manager
Note If a conflict is present, a red X, yellow ! or yellow ? is displayed to the left of a listed device or may be indicated by a device entry labeled Other Devices or Unknown. The drivers must be updated or reinstalled.
Windows Device Manager with conflicts listed

If a conflict is present:

  1. Ensure that the device drivers are installed. Refer to Installing VZAccess Manager from a USB device for additional assistance.
    Note If the device drivers are installed and a conflict is still present, continue to step 2.
  2. Right-click the device then click Update Driver Software.
    Note If using Windows 2000 / XP, right-click the device then click Update Driver.
    Note The device name may differ from the example shown.
    Update driver step 1
  3. Click Browse my computer for driver software.
    Note If using Windows 2000 / XP, select Install from a list or specific location (Advanced) then click Next.
    Update driver software screen 1
  4. Enter C:\Program Files\Novatel Wireless\Drivers into the search window then click Next.
    Note If using Windows 2000 / XP, ensure that Search for the best driver in these locations and Include this location in the search are selected.
    Note The driver location can be entered manually or navigated to by clicking Browse.
    Update driver software screen 2
  5. Click Close.
    Note If using Windows 2000 / XP, click Finish.
    Update driver software screen 3
Last Modified: October 14, 2014
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