Voice Mail Options
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Voice Mail Options

  1. Dial *86 (*VM) then press SEND.
    Note When not calling from the phone, dial the 10-digit mobile number then interrupt the greeting by pressing the Pound (#) key.
  2. Enter the password then press the Pound (#) key.
  3. Press 4 to change personal options.
    Note If this option is not available, press * for the main menu.
  4. Select the appropriate option based on the market.
    • For the locations listed below, download the Voice Mail guide and view the Personal Options menu.
      Note These instructions are for the Basic Voice Mail service.
      • Arizona
      • Alabama
      • California: Southern
      • Colorado: Denver
      • Georgia
      • Hawaii
      • Illinois: Central, Southern, Western, Rockford
      • Idaho: Boise
      • Indiana: Evansville, Indianapolis, South Bend
      • Iowa: Cedar Falls, Cedar Rapids, Davenport, Des Moines, Dubuque, Iowa City, Waterloo, Western
      • Kentucky: Louisville, Western
      • Michigan
      • Minnesota: Duluth, Minneapolis, St. Cloud
      • Missouri: Columbia, Jefferson City, Southeastern, St. Louis Metro
      • Nebraska: Omaha
      • Nevada: Las Vegas
      • New Mexico: El Paso, Las Cruces
      • North Carolina(excludes Charlotte)
      • North Dakota: Bismarck, Devil's Lake, Dickinson, Fargo, Grand Forks, Jamestown, Minot, Red River Valley
      • Ohio
      • Oregon
      • Pennsylvania Central, Western
      • South Carolina: Charleston
      • South Dakota
      • Tennessee
      • Utah: Salt Lake City
      • Washington
      • West Virginia
      • Wyoming: Casper, Cowboy, Rock Springs

    • For the locations listed below, download the Voice Mail guide and view the Personal Options menu.
      Note These instructions are for the Basic Voice Mail service.
      • California: Northern
      • Florida
      • Illinois: Chicago
      • Indiana: Northwest
      • Kansas
      • Maryland: Baltimore
      • Missouri: Boonville, Joplin, Kansas City,Marshall, Sedalia, St. Joseph, Warrensburg
      • Montana
      • Nevada: Reno
      • Maine
      • Vermont
      • Rhode Island
      • Massachusetts
      • Connecticut
      • Delaware
      • New Jersey
      • New Hampsire
      • New York: Metro, Upstate
      • North Carolina: Charlotte
      • Philadelphia
      • South Carolina: Greenville, Columbia
      • Texas (excluding El Paso): Gulf Coast
      • Virginia
      • Washington, DC
      • Wisconsin
      • Wyoming: Code, Gillette, North, Sheridan, Yellow Stone
Last Modified: October 22, 2014
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