Soft Reset - DROID INCREDIBLE by HTC
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Soft Reset - DROID INCREDIBLE by HTC

Soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, won't ring or vibrate, can't make or receive calls, device locks up, and keypad doesn't respond. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

Note A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset won't affect data on the device, unless the battery is very low.

  1. Press and hold the Power button.
    Power button
  2. Select Restart.
    Power options with Restart
  3. Select Restart.
     If unable to perform a soft reset, remove then re-insert the battery.
    Restart phone with Restart
Last Modified: December 6, 2013
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