Windows® Device Manager Conflicts - Verizon Wireless Fivespot AC30
Is this helpful?  
Cancel  

Windows® Device Manager Conflicts - Verizon Wireless Fivespot AC30

Ensure the device is in Tethered Mode.

Start Device Manager.

  • Windows® 8
    • Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows® 7
    • Click Start > Control Panel > System and Security > Device Manager.
  • Windows® Vista
    • Click Start > (Settings) Control Panel > (System and Maintenance) > Device Manager.
      Note If prompted, click Continue.
  • Windows® 2000/XP
    • Click Start > (Settings) Control Panel > (Performance and Maintenance) > System > Hardware > Device Manager.

For detailed instructions, refer to Opening Windows® Device Manager.

The following devices are normally installed:

  • Modems:
    • ZTE Proprietary USB Modem
  • Ports (COM & LPT):
    • ZTE AT Extended Interface (COMx)
    • ZTE AT Interface (COMx)
    • ZTE Diagnostics (COMx)
    • ZTE GPS (COMx)
  • Universal Serial Bus controllers:
    • USB Composite Device
    • USB Mass Storage Device
Device Manager
Note A conflict is present when a red X, yellow ! or yellow ? is displayed to the left of a listed device or it may be indicated by a device entry labeled Other Devices or Unknown. The drivers must be updated or reinstalled.
Windows Device Manager with conflicts listed

If a conflict is present:

  1. Ensure the device drivers are installed. Refer to Downloading and installing VZAccess® Manager for additional assistance.
    Note If the device drivers are installed and a conflict is still present, continue to step 2.
  2. Right-click the device then click Update Driver Software.
    Note If using Windows® 2000/XP, right-click the device then click Update Driver.
    Note The device name may differ from the example shown.
    Update driver step 1
  3. Click Browse my computer for driver software.
    Note If using Windows 2000/XP, select Install from a list or specific location (Advanced) then click Next.
    Update driver software screen 1
  4. Enter the appropriate driver location into the search window then click Next:
    Note If using Windows® 2000/XP, ensure that Search for the best driver in these locations and Include this location in the search are selected.
    Note The driver location can be entered manually or navigated to by clicking Browse.
    Note To determine the appropriate driver location, refer to Determining Vista 64-bit compatibility for assistance.
    • 64-Bit driver:
      • C:\Program Files\ZTEDriverAC30\Drivers\64bit\
    • 32-Bit driver:
      • C:\Program Files\ZTEDriverAC30\Drivers\32bit\
    Update driver software screen 2
  5. Click Close.
    Note If using Windows® 2000/XP, click Finish.
    Update driver software screen 3
Last Modified: February 21, 2013
Is this helpful?  
Cancel